Supervisor, Technical Training

Edwards Lifesciences Gruppe; Moncada; On-site; EUR 50,000 - 65,000; Full time

Job summary

Edwards Lifesciences Gruppe is seeking a Supervisor, Technical Training to lead a team responsible for technical training activities in a manufacturing setting. You will supervise trainers, manage training materials, and track productivity, quality, and training metrics for continuous improvement.

The role requires strong leadership, collaboration with cross-functional teams, and experience with manufacturing processes and ERP systems.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 3 years supervisory experience or 1 year with related product assembly experience.
• Strong leadership and coaching abilities.

Responsibilities

• Supervise a team of employees in conducting technical training activities.
• Manage training materials and inventory.
• Deliver and collect productivity, quality, and training metrics.

Skills

Team leadership

Training

Quality awareness

Cross-functional collaboration

Education

Bachelor's degree

Technical Diploma

Associate's Degree

Tools

JDE ERP

MS Office

Job description

Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Supervisor, Technical Training position is a unique career opportunity that could be your next step towards an exciting future.How you will make an Impact:Supervise a team of employees in conducting technical training activities.Supervise trainers, employees and training activities including, but not limited to, management of training materials and inventory, assist with delivery and collection of productivity, quality, and training metrics of staff and trainees, provide regular progress reports and training metrics to management and cross-functional stakeholders, oversee and coach daily execution of trainer methods and tools.Develop, plan, and schedule Screening, Work Trial, and training activities (e.g., training room set-up) in response to Master Product Schedule (MPS) and New Product Introduction (NPI) business needsProvide feedback and/or conduct performance reviews of Trainers and Trainees, including resolving performance issuesMay participate in improvement projects, partner with engineering on investigations and/or corrective actions, perform non-conformance investigations for review with engineering, assure documentation content is validPrepare training records to ensure audit complianceOther incidental dutiesNote: This position operates on a rotating shift schedule.What you will need:Bachelor's Degree in related field, 1 year of previous related experience or9 years’ experience product assembly experience, including training assemblers on valve assembly and assessing for process improvement with respect to training related methodologies and effectiveness measures orTechnical Diploma and 3 years’ experience supervisory experience orAssociate's Degree or equivalent 3 years experience supervisory experienceWhat else we look for:Experience working in a medical device industryExperience working in multi-cultural teams with cultural sensitivitySubstantial technical knowledge, and sufficient experience in related manufacturing, quality and/or product development engineering, with full responsibility for all personnel including hire/fire authority and handling all aspects of employee relations in manufacturing, quality and/or product development engineeringStrong computer skills in Microsoft Office Suite with working knowledge of Enterprise Resource Planning (ERP) system, preferably JDEExcellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectivesFull understanding of manufacturing proceduresAbility to supervise/lead employees in a manufacturing environmentAbility to analyze and identify potential line/operation layouts adjustments to improve efficiencyBasic understanding of processes and equipment used in assigned workAbility to work and excel within a fast paced, dynamic, and constantly changing work environmentAbility to lead teams, provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relationsKnowledge of and adherence to Edwards Environmental Health and Safety and Quality guidelines as they relate to department clean room medical device manufacturingKnowledge of Lean Manufacturing concepts and Six SigmaSupervise trainers and training support staff, and oversee training function activitiesParticipate on cross-functional teams (e.g., Engineering, Management, Regulatory, Quality, HR, Planning) for the development of cohesive production operationsMay represent the organization to outside contacts, e.g., vendors, suppliers, contractors, staffing agenciesAdhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control