Supervisor Procesos

Europcar-Mobility-Group; San Bartolomé; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

Europcar Mobility Group in the Canary Islands is seeking a Station Fleet Agent to support fleet operations, inspect and service vehicles, ensure road-legal compliance, and maintain accurate fleet records.

You will coordinate with internal teams and external providers to schedule repairs, manage reservations, returns, and vehicle movements, while delivering exceptional service and maintaining vehicle availability.

Formación

• Experience in fleet management or vehicle maintenance is preferred.
• Strong attention to detail and ability to follow operational checklists.
• Good communication skills for coordinating with internal staff and external vendors.

Responsabilidades

• Assist in the daily inspection, servicing, and cleaning of the vehicle fleet to ensure they are ready for rent
• Ensure vehicles are road-legal and comply with the company's operational and safety standards
• Identify and report any vehicle damage or maintenance issues, coordinating with the fleet team to resolve them promptly
• Support the Station Fleet Manager in reviewing vehicle inventory, managing paperwork, and ensuring accurate fleet records
• Coordinate with internal teams and external service providers to ensure timely repairs, servicing, and vehicle returns
• Help manage daily fleet logistics, including reservations, returns, and vehicle movements
• Ensure customer satisfaction by maintaining vehicle availability and supporting an efficient delivery and collection process

Conocimientos

Fleet management

Attention to detail

Communication

Teamwork

Safe driving

Descripción del empleo

Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description Join Our Team as a Station Fleet Agent – Support Fleet Operations and Deliver Exceptional Service

Key Responsibilities:

• Assist in the daily inspection, servicing, and cleaning of the vehicle fleet to ensure they are ready for rent
• Ensure vehicles are road-legal and comply with the company's operational and safety standards
• Identify and report any vehicle damage or maintenance issues, coordinating with the fleet team to resolve them promptly
• Support the Station Fleet Manager in reviewing vehicle inventory, managing paperwork, and ensuring accurate fleet records
• Coordinate with internal teams and external service providers to ensure timely repairs, servicing, and vehicle returns
• Help manage daily fleet logistics, including reservations, returns, and vehicle movements
• Ensure customer satisfaction by maintaining vehicle availability and supporting an efficient delivery and collection process

What We’re Looking For:

• Experience in fleet management or vehicle maintenance is preferred
• Strong attention to detail and ability to follow operational checklists
• Good communication skills for coordinating with internal staff and external vendors
• A proactive approach to identifying issues and working as part of a team to solve them
• Ability to operate vehicles safely and follow company driving standards
• Ideal Experience Previous experience in a fleet management, automotive, or logistics environment
• Experience working with vehicle inspection, maintenance, or repair processes
• Familiarity with administrative tasks and record-keeping related to fleet operations

Skills & Competencies

• Strong organizational skills and attention to detail
• Effective communication and teamwork abilities
• Ability to prioritize tasks and manage time efficiently
• Problem-solving mindset and initiative
• Safe driving skills and adherence to company and legal standards

Why Join Us?

• Be part of a dynamic team focused on maintaining and optimizing fleet operations
• Gain valuable experience in fleet management and vehicle maintenance
• Work closely with the Station Fleet Manager to ensure operational success
• Enjoy opportunities for growth and professional development within the company

If you’re ready to be a key player in maintaining a high-quality fleet and ensuring smooth operations,

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity.

We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential.

If you need any accommodations or assistance during the application or interview process, please let us know.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars. In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-Louis Mattei and in 1949, he created “L’Abonnement Automobile”: a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency. The company’s success was rapid, as car rental responded to a real need. In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !