Strategic Domain Architect: Sales & Services

Liebherr Group; Madrid; Híbrido; EUR 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal vouchers

Life and accident insurance

Private health insurance (optional)

Flexible remuneration

Hybrid working model

International environment

Descripción de la vacante

Liebherr Group, a global engineering leader, seeks a Domain Architect Sales & Customer Services to shape business capabilities across MSCs in its Madrid IT Shared Service Centre. The role blends architecture governance with stakeholder collaboration to drive IT demand alignment with enterprise standards.

You will work with EAM, Solution Architects, and delivery teams, promote standardized processes, and travel up to 20% internationally as required.

Formación

• Bachelor’s or Master’s degree in Business Administration, Information Technology, Engineering, or a related field.
• 5 years of experience in business architecture, enterprise architecture, business consulting, or related roles in complex international environments.
• Strong understanding of business processes within Sales, Customer Services, CRM, Field Services, or related domains.
• Experience translating business needs into architectural recommendations, target capabilities, and transformation roadmaps.
• Ability to work across business and IT organizations, balancing strategic objectives, operational needs, and enterprise architecture standards.
• Willingness to travel internationally (up to 20%).
• Fluent in English; additional languages (German or Spanish) are an advantage.

Responsabilidades

• Act as the Domain architect for Sales & Customer Services, supporting the evolution of IT-enabled business capabilities across Liebherr’s MSCs.
• Analyze business needs and initiatives providing architectural guidance and recommendations aligned with enterprise standards and target architecture, and business priorities.
• Collaborate with business stakeholders to understand strategic objectives, pain points, and transformation priorities within the Sales and Customer Services domain.
• Support the evaluation of solution options and business requirements from an architectural and business capability perspective.
• Ensure alignment between business demand, enterprise architecture principles, and existing application and process landscapes.
• Work closely with EAM, Solution Architects, and delivery teams to ensure consistency across initiatives and domains.
• Contribute to the definition and evolution of business capability maps, domain roadmaps, and enterprise architecture documentation, leveraging LeanIX.
• Facilitate workshops and discussions with business and IT stakeholders to support prioritization and alignment of initiatives.
• Promote standardization, simplification, and harmonization across Sales & Customer Services processes and solutions.

Conocimientos

Business architecture

Enterprise architecture

Stakeholder management

LeanIX

Communication skills

Architectural governance

Educación

Bachelor’s or Master’s degree in Business Administration, Information Technology, Engineering, or related field

Herramientas

LeanIX

Descripción del empleo

Liebherr Group, a global engineering leader, seeks a Domain Architect Sales & Customer Services to shape business capabilities across MSCs in its Madrid IT Shared Service Centre. The role blends architecture governance with stakeholder collaboration to drive IT demand alignment with enterprise standards.

You will work with EAM, Solution Architects, and delivery teams, promote standardized processes, and travel up to 20% internationally as required.