Spanish-Speaking Client Success & Upsell Pro – Lisbon

FH Collective Academy; Madrid; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Company accommodation

Relocation support

Annual flight home

Health insurance

Paid training

International environment

Job summary

FH Collective Academy seeks a Spanish-speaking Customer Expert to support business clients in Lisbon, Portugal. You will engage Spanish-speaking professionals, upsell solutions, and drive revenue while ensuring high customer satisfaction.

You’ll work on-site with fixed or rotating shifts, using strong Spanish and English communication to understand client needs and deliver tailored recommendations. Health benefits and relocation support included.

Qualifications

• Experience in customer care or sales support.
• Fluency in Spanish and good English communication.
• Ability to build relationships with professionals and decision-makers.
• Results-driven with motivation to meet sales targets.
• Willingness to work on-site in Lisbon.

Responsibilities

• Build relationships with Spanish-speaking professionals and business decision-makers.
• Grow client revenue through upselling and tailored recommendations.
• Maintain high customer satisfaction while achieving sales targets.
• Understand customer needs and recommend appropriate solutions.
• Communicate effectively in Spanish and English.
• Demonstrate strong communication and negotiation skills.
• Operate with a results-driven mindset to achieve targets.

Skills

Relationship building

Upselling

Spanish fluency

English communication

Customer care

Negotiation

Job description

FH Collective Academy seeks a Spanish-speaking Customer Expert to support business clients in Lisbon, Portugal. You will engage Spanish-speaking professionals, upsell solutions, and drive revenue while ensuring high customer satisfaction.

You’ll work on-site with fixed or rotating shifts, using strong Spanish and English communication to understand client needs and deliver tailored recommendations. Health benefits and relocation support included.