Bilingual Spanish Customer Expert - Lisbon: Growth & Upsell

FH Collective - Academy; Zaragoza; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Health insurance from day one

Relocation support (flight reimburse)

Company accommodation

Training and coaching

International career development

Job summary

FH Collective - Academy in Lisbon, Portugal, seeks a Spanish-speaking Customer Expert to support Spanish-speaking business clients. The role is on-site, 40 hours per week, with fixed or rotational shifts.

Fluency in Spanish and English is required, with a passion for customer care and technology to advance an international career. You will build relationships with decision-makers, upsell where appropriate, and maintain high satisfaction while meeting sales targets.

Qualifications

• Fluency in Spanish and good English communication skills.
• Experience or strong interest in customer care.
• Strong communication, negotiation, and relationship-building skills.

Responsibilities

• Build relationships with Spanish-speaking professionals and business decision-makers.
• Grow client revenue through upselling and tailored recommendations.
• Maintain high customer satisfaction while achieving sales targets.
• Understand customer needs and recommend appropriate solutions.

Skills

Spanish-speaking

English communication

Relationship-building

Negotiation

Sales orientation

Customer care

Job description

FH Collective - Academy in Lisbon, Portugal, seeks a Spanish-speaking Customer Expert to support Spanish-speaking business clients. The role is on-site, 40 hours per week, with fixed or rotational shifts.

Fluency in Spanish and English is required, with a passion for customer care and technology to advance an international career. You will build relationships with decision-makers, upsell where appropriate, and maintain high satisfaction while meeting sales targets.