Spa Concierge & Guest Experience - Bookings

Rosewood Villa Magna; Madrid; On-site; EUR 16,500 - 18,000; Full time

Job summary

A luxury hotel in Madrid is looking to hire a Spa Receptionist to enhance guest experiences. The ideal candidate will manage reservations, greet guests, and promote spa services, ensuring exceptional customer service. Previous experience in a customer service role is preferred. Join our dedicated team for a fulfilling career in hospitality while contributing to a pristine environment for guests.

Qualifications

• Experience in a customer service role preferred.
• Ability to handle guest requests effectively and courteously.
• Familiarity with the hospitality industry is a plus.

Responsibilities

• Manage the guest reservation experience efficiently.
• Greet guests, answer inquiries, and book appointments.
• Promote spa services to enhance customer satisfaction.

Skills

Customer service

Communication

Attention to detail

Job description

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