Solutions Engineer - GIS

Gilytics AG; Spain; Remote; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Remote-first culture

AI tooling integrated into workflows

Structured onboarding with 90-day plan

Company equipment provided

Learning & development support

Flexible core hours 10:00–15:00 CET

Job summary

Gilytics AG is seeking a Solution Engineer to bridge engineering and GIS data teams with customer-facing functions. This role turns Pathfinder’s capabilities into live demos and trusted technical guidance, from pre-sales PoCs to onboarding.

You will become an expert in Pathfinder, prepare demonstrations, draft technical docs, and support tender responses, while collaborating with a multicultural, remote-first team across Europe and beyond.

Qualifications

• GIS-based experience (3+ years) in land, environmental, or infrastructure management.
• 2+ years in a customer-facing role.
• Proven ability to write technical documentation in English.
• Desirable: teaching or training experience; 2+ years with international customers; German/Spanish language skills.

Responsibilities

• Become an expert in Pathfinder and apply it to customer use cases.
• Prepare and run demo projects showcasing Pathfinder workflows.
• Create technical documentation for sales and marketing.
• Provide live technical support and customer onboarding.
• Assist with tender responses and technical offers.
• Guide onboarding and training activities.

Skills

GIS software proficiency

English writing

Pre-sales demonstrations

Education

Degree in GIS/Geomatics/Geospatial Science or related field

Job description

ROLE SUMMARY

The Solution Engineer is the technical bridge between Gilytics’ engineering and GIS data teams and its customer-facing functions (Sales, Business Development, Customer Success). This role turns Pathfinder’s technical capabilities into compelling, working demonstrations and trusted technical guidance for prospects and clients, covering everything from pre‑sales proof‑of‑concepts to live technical support and customer onboarding.

KEY RESPONSIBILITIES

• Become a deep expert in the Pathfinder solution and its application across customer use cases
• Communicate Pathfinder’s capabilities clearly and persuasively in the context of user needs
• Prepare and run demo projects that showcase Pathfinder’s workflows and applications
• Prepare technical documentation and contribute content for sales and marketing materials
• Prepare technical offers and responses for public tenders
• Provide technical support, including live support to customers
• Manage and triage customer technical requests to help prioritise the product roadmap
• Design and deliver customer onboarding and training activities
• Perform holistic testing of the solution ahead of releases and client deployments

AI & AUTOMATION, EXPECTED CONTRIBUTIONS

At Gilytics, every role is expected to actively adopt AI and automation tools to improve quality, speed, and impact. Below are the specific AI/automation expectations for this position.

• Use AI tools to accelerate the build of demo projects, PoCs, and tender responses
• Leverage AI writing assistants to draft and translate technical documentation and proposals
• Use AI‑assisted support/triage tools to manage, categorise, and prioritise incoming customer technical requests
• Incorporate AI‑assisted testing tools into holistic solution QA to catch issues before they reach clients

EXPERIENCE

• Required: 3+ years of practical experience applying GIS to land, environmental, or infrastructure management
• 2+ years in a customer‑facing role
• Demonstrable experience writing technical documentation in English; conversational English proficiency.
• Desirable: Experience in teaching or technical training activities; 2+ years working with international customers in an English‑speaking context; German, Spanish, or other languages are a plus.

EDUCATION

Required: Education in Geographic Information Systems, Geomatics, Geospatial Science, Environmental Engineering, or a similar technical/scientific field.

WHAT WE OFFER

• A real, high‑impact role from day one — you’ll work directly with leadership (CEO, CTO, GIS Data Lead) on a platform already trusted by major utilities and infrastructure clients
• An AI‑native workplace, Microsoft Copilot, GitHub Copilot, and other AI tools are built into how we work from day one, not bolted on later
• Remote‑first, flexible‑hours culture, core hours are 10:00–15:00 CET, with full flexibility outside that window; we trust people to manage their time as professionals
• A small, multicultural team spanning Spain, Switzerland, LATAM, and Canada, where your work is visible and your voice matters
• Structured onboarding with a clear 90‑day plan,no sink‑or‑swim, no guessing what success looks like
• Learning & development support tied to your own competence plan, including certifications and AI tooling upskilling
• Company equipment provided (laptop and the tools you need to do your job well)
• Vacation entitlement and leave terms in line with applicable local labour law
• Compensation: competitive and benchmarked to role, experience, and location

GILYTICS VALUES ALIGNMENT

• Clients: Every decision we make must create measurable value for the people using Pathfinder. We earn trust through integrity, not just delivery.
• Excellence: Good enough is not good enough. Every piece of work reflects our standards quality in a B2B SaaS product is not optional, it is the product.
• Innovation: We challenge the status quo and act without waiting. We anticipate, move ahead, and take initiative even when the path is not fully defined.
• Humility: We ask questions, stay open to being wrong, and learn from errors. We update our views when we encounter better evidence.