SOC L1 Analyst - Hybrid Madrid

UST; Madrid; Sur place; EUR 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

Health and wellbeing package

1–3 days remote work flexibility

Life and accident insurance

Meal and transport benefits

Training platforms access

Career stability and growth plans

Referral bonuses

Résumé du poste

UST in Madrid seeks a SOC L1 Analyst to join its Security Operations Center. The role involves monitoring security events from SIEM/EDR, performing initial investigations, and escalating as needed. You will work in a 24/7 rotational shift environment and collaborate with L2/L3 for complex incidents.

Candidates should have 1–2 years of SOC experience, strong knowledge of cybersecurity fundamentals, and English/Spanish at C1 level. A Bachelor’s degree is preferred.

Qualifications

• Bachelor’s degree in cybersecurity, CS, IT or related field.
• 1–2 years of professional SOC L1 experience.
• Experience investigating and triaging SOC events.
• English and Spanish at C1 level.

Responsabilités

• Monitor security events from SIEM/EDR, email, firewall, cloud security.
• Perform first-level triage and investigations of security events.
• Validate incidents and classify true/false positives.
• Escalate high-severity or complex incidents to L2/L3.
• Create and update incident tickets with notes and actions.
• Follow SOPs, runbooks, and incident response procedures.
• Conduct IOC lookups using trusted threat intel sources.
• Review events across endpoint, network, identity, and logs.
• Coordinate containment or response per playbooks.
• Ensure incidents are acknowledged and escalated timely.

Connaissances

SIEM

EDR

Incident triage

Log analysis

Threat intel

EN/ES bilingual

Formation

Bachelor’s degree

Outils

Microsoft Sentinel

Splunk

IBM QRadar

Google Chronicle

CrowdStrike Falcon

Defender for Endpoint

Description du poste

Role Description

We are still looking for the very Top Talent—and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

What we look for?

We are looking for 3 SOC L1 Analyst to join our Security Operations Center team in Madrid.

The SOC L1 Analyst will act as the first line of defense, continuously monitoring security s, performing initial investigations, validating potential threats, documenting findings, and escalating confirmed or complex incidents to L2/L3 analysts according to established procedures and SLA requirements.

Availability

Candidates must be willing to work in a 24/7 rotational shift environment, including nights, weekends, and holidays.

Key Responsibilities

• Monitor security s and events generated by SIEM, EDR, email security, firewall, cloud security, and other security monitoring platforms.
• Perform first-level triage and investigation of security s. Analyze logs and security events to identify potentially malicious or suspicious activity.
• Validate s and classify them as true positives, false positives, or requiring further investigation.
• Prioritize and elevate confirmed, high-severity, or complex incidents to L2/L3 analysts according to defined escalation procedures.
• Create, update, and manage incident tickets, including accurate investigation notes, evidence, findings, and actions taken.
• Follow established SOPs, runbooks, playbooks, and incident response procedures.
• Perform IOC lookups using approved internal and external threat intelligence sources.
• Review and correlate events from multiple sources, including endpoint, network, identity, email, and authentication logs.
• Execute predefined containment or response actions when authorized by established playbooks.
• Ensure s and incidents are acknowledged, investigated, and escalated within established SLA timelines.
• Participate in shift handovers and ensure the smooth transition of active cases to the next team.
• Report monitoring gaps, tool issues, procedural inconsistencies, and recurring false-positive s to senior analysts or the team lead.
• Support the preparation of operational reports, incident summaries, and customer review documentation.
• Clearly communicate incident status and investigation findings to internal teams and relevant stakeholders.
• Work effectively in a 24/7 shift-based SOC environment.

Minimum Requirements

Good understanding of cybersecurity principles, security monitoring, and incident response.

• Knowledge of common cyber threats, including:
• Phishing
• Malware and ransomware
• Brute-force attacks
• Unauthorized access
• Suspicious authentication activity
• Web-based attacks
• Understanding of networking concepts, including:
• TCP/IP
• DNS
• HTTP/HTTPS
• Ports and protocols
• VPNs
• Firewalls and proxies
• Familiarity with Windows and Linux operating systems.
• Knowledge of endpoint, network, email, identity, and cloud security.
• Ability to interpret logs and correlate events from multiple security data sources.
• Understanding of the security incident lifecycle, including detection, triage, documentation, escalation, and closure.
• Awareness of the Cyber Kill Chain and MITRE ATT&CK framework.
• Familiarity with ticketing systems and IT service management processes.

Security Tools

Hands‑on experience or working knowledge of one or more of the following would be highly valuable:

SIEM Platforms

• Microsoft Sentinel
• Splunk
• IBM QRadar
• Google Chronicle

EDR & Endpoint Security Platforms

• Microsoft Defender for Endpoint
• CrowdStrike Falcon
• SentinelOne
• VMware Carbon Black
• Trend Micro Vision One

Education & Experience

• Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, Electronics, or a related field.
• 1–2 years of professional SOC L1 experience.
• Candidates should have a professional background specifically focused on Security/SOC.
• We are looking for candidates who have built their experience within cybersecurity rather than professionals who have only recently transitioned into SOC from another technical domain.
• Hands‑on experience investigating and triaging SOC s and monitoring customer security queues is required.
• English and spanish: C1 level

Nice to Have

• CompTIA Security+
• Microsoft Certified: Security Operations Analyst Associate (SC-200)
• EC-Council Certified SOC Analyst (CSA)
• ISC2 Certified in Cybersecurity (CC)
• CompTIA CySA+
• Other equivalent cybersecurity certifications

What can we offer?

• 23 days of Annual Leave plus the 24th and 31st of December as discretionary days!
• Numerous benefits (Heath Care Plan, teleworking compensation, Life and Accident Insurances).
• Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan.)
• Free access to several training platforms
• Professional stability and career plans
• UST also, compensates referrals from which you could benefit when you refer professionals.
• The option to pick between 12 or 14 payments along the year.
• Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime.)
• UST Club Platform discounts and gym Access discounts

Equal Opportunity Statement

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

Skills

Incident Management, Log Analysis, Network Security, Triage