Site Enrollment and Engagement Lead

IQVIA; Madrid; On-site; EUR 45,000 - 65,000; Full time

Job summary

IQVIA in Madrid, Spain is seeking a Site Enrollment and Engagement Lead to partner with research sites to accelerate recruitment and training. This role serves as a strategic partner to external and internal stakeholders to optimize site performance and experience.

You will lead relationship management and communicate medical and scientific information with healthcare providers and caregivers, while traveling as needed to support study activities and training across sites.

Qualifications

• Bachelor's Degree (BA/BS) in Health Sciences or related field.
• Clinical research experience at the site level is required.
• Nurse or other healthcare professional is preferred.
• CRA experience is preferred.
• Experience in Dermatology (Atopic Dermatitis) is a nice-to-have.
• Willingness to travel internationally.

Responsibilities

• Works with research sites to develop study-specific action plans to accelerate recruitment or support study-specific procedure training
• Provides education to healthcare professionals and their staff, reinforcing study protocols as related to a clinical trial
• May partner with referral networks to identify potential subjects for a trial
• Maintains and analyzes customer records to customize strategies to maximize pre-screening, screening, and enrollment in trials
• Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery
• Successfully manages objections raised
• Maintains up-to-date technical knowledge of specialty and disease areas

Skills

Interpersonal skills

Communication skills

Fluent English

Travel flexibility

Education

Bachelor's Degree in Health Sciences

Job description

Madrid, Spain

Full time

R1529012

Site Enrollment and Engagement Leads collaborate with research staff and other stakeholders to drive trial recruitment and support study-specific training needs. The role as a strategic partner to both external and internal stakeholders to optimize the site experience and performance. They lead relationship management and communication of medical and scientific information with healthcare providers and caregivers.

Essential Functions

• Works with research sites to develop study-specific action plans to accelerate recruitment or support study-specific procedure training

• Provides education to healthcare professionals and their staff, reinforcing study protocols as related to a clinical trial

• May partner with referral networks to identify potential subjects for a trial

• Maintains and analyzes customer records to customize strategies to maximize pre-screening, screening, and enrollment in trials

• Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery

• Successfully manages objections raised

• Maintains up-to-date technical knowledge of specialty and disease areas

Qualifications

• Bachelor's Degree (BA/BS) in Health Sciences or related field, or equivalent academic/professional qualifications

• Clinical research experience at the site level required

• Nurse or other healthcare professional preferred

• CRA experience preferred

• Prior experience in Dermatology (Atopic Dermatitis) - nice to have

• High flexibility to travel (internationally, if needed)

• Clinical competence in relevant therapeutic area

• Excellent interpersonal and communication skills

• Strong written and verbal communication skills, including fluent command of English

• Ability to execute tasks with minimal oversight

• Ability to coordinate and complete activities across multiple functions

• Solutions-based approach to problem-solving

• Positive, can-do attitude

• Strong customer service orientation

• Collaborative mindset and team player

• Demonstrates empathy and awareness of cultural differences

• Upholds the values of IQVIA

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com .

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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