Database Operator - French Native Speaker (7 weeks contract / Madrid Office based)

IQVIA; Madrid; On-site; EUR 24,000 - 32,000; Full time

Job summary

IQVIA is seeking a Customer Service Specialist to maintain data bases for the French market in Madrid, Spain. The role focuses on updating and organizing reference databases and ensuring data quality across a multinational environment.

The ideal candidate has strong French and English skills, experience with database maintenance, and a high school diploma. The position requires excellent organization and clear communication via telephone and email.

Qualifications

• Fluent in French and proficient in English.
• Experience maintaining and updating databases.
• High school diploma or equivalent.

Responsibilities

• Update reference databases with new products and changes in the French market ensuring quality of the data.
• Identify required changes to the existing reference file.
• Collaborate with Local offices to correct or add data to complete reference files.
• Identify and resolve routine exceptions and issues.
• Perform quality control of maintained data and apply corrections as required.
• Maintain documentation of processes and procedures.

Skills

French language

English language

Database maintenance

Organizational skills

Communication skills

Multinational experience

Education

High school diploma

Job description

Madrid, Spain

Full time

R1567187

Join us on our exciting journey!

We are looking for a Customer Service Specialist to maintain our data bases for French market. If you want to play a key role in a multicultural, dynamic and committed fun team this is a great opportunity.

Essential Functions:

• Update reference databases with new products and changes in the French market ensuring quality of the data: Classify products, standardize and group data following the company hierarchies and business rules.
• Identify required changes to the existing reference file.
• Work together with Local offices to identify when and how to correct inaccurate data, delete data, or add new entries to make the reference files more complete.
• Identify and resolve routine exceptions and issues.
• Perform quality control of maintained data and apply corrections as required.
• Maintain documentation of processes and procedures.

Skills & other requirements:

• High level of French and good level of English.
• Valuable experience maintaining and updating databases.
• High school graduate or equivalent.
• Highly organized with experience of working accurately to tight deadlines.
• Excellent and professional communication skills (telephone and email).
• Experience working for multi-national corporations is an advantage.

We invite you to join IQVIA™

• Recognized by Great Place to Work as the third best company to work for in Spain (March 2020).
• FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January 2020).
• Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO).
• Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
• A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.
• IQVIA™ named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries.

IQVIA™ is an equal opportunity employer . We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status."

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us . You will have the opportunity to play an important part in helping our clients drive healthcare forward and whatever your career goals, we are here to ensure you get there!

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com .

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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