Showroom Sales Specialist

COSENTINO; Gerona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

COSENTINO is seeking a Showroom Specialist to join our Studio Sales Center in Gerona. This role involves assisting operations and enhancing customer experiences within the showroom. Ideal candidates should have solid experience in sales and customer service.

Responsibilities include generating sales leads, supporting the sales team, and maintaining showroom conditions. We offer a dynamic work environment with opportunities for professional growth.

Formación

• 2+ years of experience in sales.
• 1+ year in a retail showroom environment providing excellent customer service.
• Preferably 2+ years in the interior design industry.

Responsabilidades

• Assist with day-to-day operations and customer service.
• Identify and generate sales leads.
• Enhance showrooms within targeted local industries.
• Network and find business opportunities through events.

Conocimientos

Sales experience

Customer service

Lead generation

Networking

Educación

High School Diploma or GED

Herramientas

SalesForce

Descripción del empleo

At Cosentino (www.cosentino.com) we are looking for a Showroom Specialist to join our Studio Sales Center located in Gerona. The City Centers are an example of Cosentino’s total commitment to the AD community.

The City Center is the epicenter of Cosentino’s commercial model, and its mission is to provide an aspirational experience that attracts and inspires Designers, End Consumers, Architects, and all other Cosentino business partners. The City Center is a hub for our global community, and a tool for showcasing the versatility of our materials and our brands.

What you will do

• Assist with day-to-day operations, including guest relations, customer service assistance, event coordination, and visiting customer accounts.
• Identify and generate sales leads in the City Center and partner with the local sales team to convert leads into sales and projects; also visit specific accounts and develop relationships to generate direct sales.
• Play a key role in enhancing our showrooms within targeted local industries (builders, architects, designers, commercial, etc.).
• Proactively reach out to clients to achieve individual and team goals.
• Network and find business opportunities through events hosted at the City Center and showrooms.
• Welcome and engage every customer, providing the best customer experience, developing long‑term relationships and fostering brand loyalty.
• Assist all walk‑ins and customers with appointments that arrive at the showroom.
• Provide support face‑to‑face, over the phone and via email to help customers understand the benefits of the Cosentino brand.
• Develop and build relationships with design firms in the area; manage the relationship through face‑to‑face visits and generate sales according to the sales goals.
• Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested, and highlighting possible stock issues to help achieve and exceed sales targets.
• Work with the City Manager and Showroom Managers to increase traffic within the City Center and generate leads.
• Register visits and leads in SalesForce.

Organization and Administration Responsibilities

• Filter the leads of the City Center via phone call and only forward the ones with potential.
• Organize and plan events in advance, coordinating content and ensuring qualified attendees.
• Execute events: invitations, catering, logistics, publicity, mailing.
• Ensure daily entry of all customer visits in Salesforce.
• Maintain showroom condition, including cleanliness of furniture, equipment, supplies, and placement of marketing materials.
• Manage and maintain the showroom: ordering and stocking supplies, maintaining equipment, placing marketing materials, attending visitors daily and during events.
• Manage administrative tasks required for suppliers.

What you need to succeed

Professional Experience

• 2+ years of experience in sales.
• 1+ year of experience in a retail showroom environment providing excellent customer service with proven success in generating leads and converting them into sales.
• Preferably 2+ years of experience in the interior design industry.

Knowledge

• Proven success in sales, marketing and customer service.
• Knowledge of the building or decoration market.

Academical Background

• High School Diploma or GED.

What we do offer

A great experience to grow in a key position for us in Cosentino.

If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at [phone] or at our email address: [e-mail].

Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.