Senior Specialist DesignOps (DD&IT Experience and Adoption)

ES06 (FCRS = ES006) Novartis Farmacéutica, S.A.; Sabadell; Hybrid; EUR 42,000 - 78,000; Full time

Benefits offered by this job

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Flexible & hybrid working

Parental leave (14 weeks minimum)

Job summary

Novartis Farmacéutica, S.A. in Sabadell is seeking a DesignOps Senior Specialist to optimize design operations across DD&IT, overseeing tools, Figma enterprise operations, licensing, and vendor relationships.

You will drive design system adoption, governance, and continuous improvement, scaling capabilities and collaborating with design, product, and engineering teams in a hybrid work setting.

Qualifications

• Bachelor's degree in Design, Business, IT, Operations or related field.
• 8+ years of DesignOps or Design Program Management experience.
• Proven experience leading enterprise design tool migrations, preferably Figma.
• Hands-on experience with tool licensing, procurement, and vendor negotiations.
• Strong experience driving design system adoption and operating at scale.

Responsibilities

• Define and implement DesignOps processes, workflows, governance, and operating models.
• Manage enterprise design tool ecosystem, including onboarding and administration.
• Lead enterprise-scale Figma adoption with governance, security, and compliance.
• Own licensing strategy, utilization, and vendor service management.
• Drive adoption of the design system across design, product, and engineering teams.
• Manage external design vendors and agencies for quality and delivery.
• Establish onboarding programs, templates, and playbooks to scale capabilities.
• Measure operational effectiveness and leverage AI-enabled automation to improve efficiency.

Education

Bachelor's degree in Design/Business/IT/Operations

Tools

Figma

Design Tool Licensing

Vendor Management

Job description

Salary Range: €41,900.00 - €77,700.00

Job Description Summary

The DesignOps Senior Specialist is responsible for optimizing and scaling design operations across DD&IT by managing design tools, Figma enterprise operations, licensing, vendor relationships, onboarding, and governance. The role enables designers to deliver consistent, high-quality digital experiences while driving design system adoption, operational excellence, and continuous improvement across the organization.

Job Description

Major Accountabilities

• Define, implement, and continuously improve DesignOps processes, workflows, governance, and operating models.
• Manage the enterprise design tool ecosystem, including access, onboarding, administration, and optimization.
• Lead and coordinate enterprise-scale Figma adoption, ensuring governance, security, compliance, and adoption.
• Own design tool licensing strategy, utilization, cost optimization, and vendor service management.
• Drive adoption and effective use of the enterprise design system across design, product, and engineering teams.
• Manage external design vendors and agencies, ensuring delivery quality, compliance, and performance.
• Establish onboarding programs, templates, playbooks, and community initiatives to scale design capabilities.
• Measure operational effectiveness, identify improvement opportunities, and leverage AI-enabled automation to enhance efficiency.

Minimum Requirements

• Bachelor's degree in Design, Business, IT, Operations, or a related field (or equivalent experience).
• 8+ years of experience in DesignOps, Design Program Management, or similar operational leadership roles.
• Proven experience leading enterprise design tool migrations, preferably Figma.
• Hands-on experience managing tool licensing, procurement processes, and vendor negotiations.
• Strong experience driving design system adoption and operationalization at scale.
• Experience managing external design agencies and vendor relationships.
• Deep understanding of design processes, design team operations, and cross-functional collaboration.
• Strong stakeholder management, program management, process improvement, change management, and communication skills, with knowledge of AI, privacy, security, and agile methodologies.

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Expected Annual Base Salary Range for role: €41,900.00 to €77,700

The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.

We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs.

In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.

A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Commitment to Diversity & Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

• Budget Management
• Business Acumen
• Communication
• Incident Management
• IT Governance
• IT Service Management (ITSM)
• Operational Excellence (OpEx)
• Performance Management (PM)
• Problem Solving
• Quality Assurance (QA)
• Stakeholder Management

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.