Senior Remote Site Reliability Engineer (Global Cloud)

Palo Alto Networks, Inc.; Madrid; Teletrabalho; EUR 70 000 - 110 000; Tempo integral

Resumo da oferta

Palo Alto Networks is seeking an experienced Site Reliability Engineer to join a global, multi-cloud production environment. You’ll own on-call incident response, design and maintain observability, and collaborate with cross-functional teams to improve system reliability.

This remote role requires strong Kubernetes, Terraform, and Python skills, with a track record of delivering scalable solutions in fast-paced environments.

Qualificações

• 5+ years of experience in SRE roles in production environments at scale.
• Strong hands-on experience with Kubernetes and Terraform.
• Strong hands-on experience with at least one major cloud platform (GCP or AWS required).
• Experience building and configuring monitoring systems (e.g., Prometheus, Grafana).
• Familiarity with CI/CD and GitOps tools (GitLab CI, GitHub Actions, Jenkins, Flux).
• Proficiency in Python for scripting and automation.
• Proven success in a fully remote or distributed team environment, demonstrating strong self-management and time organization.
• Strong troubleshooting and problem-solving skills with a passion for incident handling.
• Ability to work in fast-paced environments with high context switching.
• Highly responsive, proactive, and ownership-driven.
• Strong collaboration and communication skills.
• Curious mindset and eagerness to learn.

Responsabilidades

• Own and operate large-scale, global production environments across multiple cloud providers (GCP, AWS, Azure).
• Actively monitor, investigate, and resolve incidents triggered by automated alerting systems (PagerDuty / Incident Response).
• Drive end-to-end troubleshooting across complex, distributed systems with high context switching.
• Design, deploy, and improve monitoring and observability systems (e.g., Prometheus, Grafana).
• Collaborate closely with internal teams (CX, CS, Engineering) to ensure system reliability and performance.
• Work hands-on with modern DevOps and infrastructure tools including Kubernetes, Terraform, CI/CD pipelines, and GitOps workflows.
• Develop and maintain automation and tooling (primarily in Python).
• Gain deep understanding of system architecture and interconnected services.
• Contribute to a culture of operational excellence in a high-scale, high-availability environment.
• Champion asynchronous communication, documentation, and tooling standards to ensure seamless collaboration across time zones and fully distributed teams.
• On call responsibilities: Daytime hours (12:00–20:00 CET/CEST, based on candidate location and team coverage needs)
• Occasional weekends and holidays (rotation-based)

Conhecimentos

SRE experience

On-call handling

Incident response

System troubleshooting

Python scripting

Ferramentas

Kubernetes

Terraform

Prometheus

Grafana

GitLab CI

GitHub Actions

Jenkins

Flux

Python

Descrição da oferta de emprego

Palo Alto Networks is seeking an experienced Site Reliability Engineer to join a global, multi-cloud production environment. You’ll own on-call incident response, design and maintain observability, and collaborate with cross-functional teams to improve system reliability.

This remote role requires strong Kubernetes, Terraform, and Python skills, with a track record of delivering scalable solutions in fast-paced environments.