Senior Networking Solutions Engineer (Hybrid)

NTT Ltd.; Madrid; Hybrid; EUR 43,000 - 65,000; Full time

Job summary

NTT DATA is seeking a Senior Associate Networking Technical Services Systems Integration Specialist in a hybrid environment to ensure client requirements align with SLAs. The role covers configurations, installations, and break/fix events while pursuing professional certification and expanding business knowledge.

The successful candidate will own portions of installations, troubleshoot issues, escalate complex problems, document procedures, manage project administration, and present to the

Qualifications

• Bachelor’s degree in Information Technology or Computing or a related field.
• Professional-level networking certifications in different networking technologies (Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP).
• Experience with networking technologies (routing, switching, Wireless, SDI distribution, core and access layers).
• Experience engaging with clients and delivering presentations.

Responsibilities

• Owns larger portions of an installation and break/fix incidents with low to medium complexity.
• Troubleshoots and resolves problems during project lifecycle.
• Escalates complex problems to relevant third parties.
• Documents SOPs relating to installations and fixes during ops handover.
• Maintains project administration (Time Capture and stakeholder feedback).
• Delivers elementary presentations within the customer’s organization.
• Takes leadership from senior resources on relevant technologies.
• Performs any other related task as required.

Skills

Verbal communication

Client service orientation

Hands-on approach

Learning orientation

Project administration

Education

Bachelor’s degree in IT or Computing

Networking certifications (Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP)

Tools

Cisco

Juniper

Aruba

F5

CCNP

JNCIP

ACMP

Job description

NTT DATA is seeking a Senior Associate Networking Technical Services Systems Integration Specialist in a hybrid environment to ensure client requirements align with SLAs. The role covers configurations, installations, and break/fix events while pursuing professional certification and expanding business knowledge.

The successful candidate will own portions of installations, troubleshoot issues, escalate complex problems, document procedures, manage project administration, and present to the