Senior Manager, Risk, Law Enforcement Engagement, Security Operations Group

Amazon; Madrid; On-site; EUR 120,000 - 150,000; Full time

Job summary

Amazon Spain Services, S.L.U. seeks a Law Enforcement Engagement Leader to design and own the end-to-end engagement strategy across EMEA, APAC, and MEA.

You will build relationships with law enforcement, develop governance models, and coordinate with Legal, Finance, and GSOC to disrupt organised crime at scale. In this senior role, you will establish operating models, onboarding regional teams, and executive-level interfaces with INTERPOL and Europol, while driving standardized playbooks and

Qualifications

• Experience in risk management, audit, legal, compliance or a related field including engaging with external stakeholders
• Experience in team management with 5 or more direct reports
• Experience implementing lean principles and process improvement in an operational environment
• Experience working within a global company, with multi-country responsibilities
• Experience in security service, loss prevention, asset protection, audit, investigations, law enforcement, risk management, data analytics, inventory control, quality assurance or a related field
• Experience creating and delivering written and oral communications for technical and non-technical audiences
• Experience leading the design, development and/or implementation of new business processes or programs
• Deep experience with public-private partnerships and information-sharing programmes across multiple jurisdictions
• Experience operating across international boundaries with an understanding of civil-law vs. common-law jurisdiction differences

Responsibilities

• Own the Law Enforcement Engagement strategy and operating model across EMEA, APAC, and MEA.
• Design and implement the three-tier relationship model (strategic, regional, local) across 30+ international jurisdictions.
• Build the Geographic Targeting Model to direct resources where loss, risk, and relationship gaps intersect.
• Deliver the priority-market heat map.
• Design the LE Partnership Registry and standardised engagement playbooks.
• Build information-sharing models co-designed with Legal and establish intelligence protocols with GSOC.
• Secure cross-functional dependencies across Legal, Finance, GSOC, Investigations, Public Policy, and ACS.
• Ensure deconfliction with Investigations across international markets.
• Onboard and develop regional STLs and set operating rhythm from weekly stand-ups to quarterly reviews.
• Mentor team members for career progression.
• Represent Amazon at high levels of international law enforcement with INTERPOL, Europol, and national agencies.

Skills

Risk management

Stakeholder engagement

Team management

Lean principles

Global operations

Public-private partnerships

Executive communication

Cross-border collaboration

Education

Bachelor's degree or equivalent

Master's degree

Job description

Description

This position can be based at any Amazon Corporate Hub in EMEA.

This position can be based at any Amazon Corporate Hub in EMEA.

You'll help build a global law enforcement engagement capability from scratch — designing the architecture that connects Amazon's security operations with policing agencies globally to disrupt organised crime at scale and create lasting purposeful symbiotic law enforcement relationships. As a Law Enforcement Engagement Leader for Rest of World, you will own the end-to-end law enforcement engagement strategy across EMEA, APAC, and MEA. You are accountable for building the relationship architecture, engagement frameworks, and intelligence-sharing models that turn connections into a structured, institutionally-owned network. You'll be part of a team securing cross-functional dependencies with Legal, Finance, and Global Security Operations Center (GSOC), and represent Amazon at the highest levels of international law enforcement.

There is no existing playbook and no inherited structure. You will help define the operating model, and you enable field teams to execute, maintaining local relationships, acting as the bridge to support.

Key job responsibilities

• Own the Law Enforcement Engagement strategy and operating model across EMEA, APAC, and MEA. Design and implement the three-tier relationship model (strategic, regional, local) across 30+ international jurisdictions, and build the Geographic Targeting Model to direct resources where loss, risk, and relationship gaps intersect. Deliver the priority-market heat map.
• Design the LE Partnership Registry, converting personal relationships into institutional, company-owned assets. Develop standardised engagement playbooks, Memorandum of Understanding frameworks, and SLA-driven inbound request processes tailored to civil-law and common-law jurisdictions. Build legally compliant information-sharing models co-designed with Legal, and establish bidirectional intelligence protocols with GSOC.
• Secure and maintain cross-functional dependencies across Legal, Finance, GSOC, Investigations, Public Policy, and ACS. Ensure formal deconfliction with Investigations across international markets.
• Help onboard and develop regional STLs across EMEA, APAC, and MEA. Set the operating rhythm from weekly stand-ups to quarterly business reviews. Mentor team members ensuring role clarity and career progression.
• Represent Amazon at the highest levels of international law enforcement — building executive relationships with INTERPOL, Europol, and national agencies, and leading engagement with industry bodies including TAPA, OPAL, and ASIS. Own governance oversight for ROW, ensuring alignment with WWOS-wide frameworks.

About The Team

The LEE team sits within Amazon's Security Operations Group, building the institutional architecture that connects Amazon's security operations with law enforcement agencies across ROW 30+ international markets to disrupt organised crime targeting global logistics.

We believe relationships built in peacetime pay dividends in crisis. We deploy resources where data shows the greatest exposure, measure ourselves on outcomes — disrupted Mo's, asset recovery, threat disruption — not activity.

This is a team for builders. We are early-stage, high-ambition, and outcome-obsessed. You'll write the playbook, not inherit one.

Basic Qualifications

• Experience in risk management, audit, legal, compliance or a related field including engaging with external stakeholders
• Experience in team management with 5 or more direct reports
• Experience implementing lean principles and process improvement in an operational environment
• Experience working within a global company, with multi-country responsibilities
• Bachelor's degree or equivalent
• Experience in security service, loss prevention, asset protection, audit, investigations, law enforcement, risk management, data analytics, inventory control, quality assurance or a related field
• Experience creating and delivering written and oral communications for technical and non-technical audiences
• Experience leading the design, development and/or implementation of new business processes or programs
• Deep experience with public-private partnerships and information-sharing programmes across multiple jurisdictions
• Experience operating across international boundaries with an understanding of civil-law vs. common-law jurisdiction differences

Preferred Qualifications

• Knowledge of International Organization for Standardization (ISO), International Electrotechnical Commission (IEC), or regulatory requirements or standards
• Experience with audit or risk program design, control environment process documentation, and control mapping
• Master's degree or equivalent

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Spain Services, S.L.U.

Job ID: A10530883