Senior BMS & IoT Systems Engineer — Global 24/7 Support

Amazon; Barcelona; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Amazon Operations seeks a Senior Building Management System Specialist to design, implement and maintain BMS technologies across a global portfolio from its Barcelona base. The role emphasizes energy optimization, data analytics and robust incident handling for 24/7 support of worldwide customers.

You will collaborate with multiple teams, drive strategies for global BMS services, ensure change-management compliance and deliver knowledge transfer to field teams to raise overall technical

Formación

• 3+ years of experience in BMS programming and commissioning in building controls or related field.

Responsabilidades

• Maintain and optimize BMS technologies, IoT platforms, and data analytics.
• Monitor ticket/work order processes and queues, ensuring high quality customer service.
• Analyze BMS data to identify opportunities for optimization, energy efficiency and cost savings.
• Design, implement and manage BMS SOPs, policies and processes scalable globally.
• Develop and execute strategy for maintaining, improving and expanding global support services.
• Collaborate with WWRE, D&C, Sustainability, RME and other stakeholders to understand requirements.
• Uphold compliance with change-management processes.
• Maintain relationships with internal stakeholders and vendors with a customer-centric approach.
• Provide strategic insights and recommendations on BMS trends, improvements, issues, root causes, team skillsets and emerging technologies.
• Document white papers, manage timelines and stakeholders for BMS initiatives.
• Lead training sessions and development programs for internal teams and individuals to enhance technical skills of field RME teams and BMS Specialists.
• Drive a culture of innovation, continuous improvement and knowledge sharing within the team.
• Willing to work flexible shifts to provide 24/7 BMS support, ensuring global customers receive timely assistance.

Conocimientos

HVAC knowledge

BMS controls

Networking protocols

Remote troubleshooting

Data analytics

Educación

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Electrical/Electronics/Communications Engineering

Herramientas

BACnet

LON

Modbus

SNMP

Niagara Fox

MQTT

Descripción del empleo

Amazon Operations seeks a Senior Building Management System Specialist to design, implement and maintain BMS technologies across a global portfolio from its Barcelona base. The role emphasizes energy optimization, data analytics and robust incident handling for 24/7 support of worldwide customers.

You will collaborate with multiple teams, drive strategies for global BMS services, ensure change-management compliance and deliver knowledge transfer to field teams to raise overall technical