Senior Associate - Sales Development Representative

RateGain; Barcelona; Híbrido; EUR 30.000 - 48.000; Jornada completa

Descripción de la vacante

RateGain Travel Technologies is seeking a Senior Associate – Sales Development Representative (SDR) to fuel top-funnel growth within our SMB & Enterprise vertical. You will identify, qualify, and engage high-potential prospects across hotel groups to generate qualified opportunities for Account Executives and Sales Directors.

This outbound-focused role demands strong research, sharp messaging, and a hunter mindset.

Formación

• 2–4 years of SDR/BDR experience in B2B SaaS or technology.
• Experience selling to hotel/hospitality segments is a plus.
• Fluency in English; other European languages are a plus.

Responsabilidades

• Identify and research target SMB & enterprise hotel accounts and key decision-makers.
• Execute multi-channel campaigns to engage prospects across hotel organizations.
• Conduct discovery calls to understand needs and buying intent; qualify leads against criteria.
• Log activities in CRM and maintain clean records; track KPIs weekly.
• Coordinate with marketing and sales leadership to refine messaging and playbooks.
• Support virtual/in-person events focused on hospitality and product launches.
• 2–4 years in SDR/BDR; hospitality domain is a plus; English fluency required.

Conocimientos

SDR/BDR experience

B2B SaaS sales

English fluency

Herramientas

LinkedIn Sales Navigator

CRM systems

Descripción del empleo

About RateGain

RateGain Travel Technologies is a global provider of AI-powered SaaS solutions for the travel and hospitality industry. Working with 13,000+ customers and 700+ partners across 100+ countries, RateGain helps businesses accelerate revenue growth through improved acquisition, retention, and wallet-share expansion. Today, RateGain is one of the world’s largest processors of electronic transactions, price points, and travel intent data. Its platforms empower revenue management, distribution, and marketing teams across hotels, airlines, online travel agencies, metasearch platforms, car rentals, travel management companies, cruises, and ferries to make smarter, faster commercial decisions. Founded in 2004 and headquartered in India, RateGain works with 33 of the Top 40 Hotel Chains, 4 of the Top 5 Airlines, 7 of the Top 10 Car Rental brands, and all leading OTAs and metasearch platforms, including 25 Global Fortune 500 companies, helping unlock new revenue opportunities every day.

Location: Barcelona (Hybrid)

About RateGain

RateGain Travel Technologies is a global provider of AI-powered SaaS solutions for the travel and hospitality industry. Working with 13,000+ customers and 700+ partners across 100+ countries, RateGain helps businesses accelerate revenue growth through improved acquisition, retention, and wallet-share expansion. Today, RateGain is one of the world’s largest processors of electronic transactions, price points, and travel intent data. Its platforms empower revenue management, distribution, and marketing teams across hotels, airlines, online travel agencies, metasearch platforms, car rentals, travel management companies, cruises, and ferries to make smarter, faster commercial decisions. Founded in 2004 and headquartered in India, RateGain works with 33 of the Top 40 Hotel Chains, 4 of the Top 5 Airlines, 7 of the Top 10 Car Rental brands, and all leading OTAs and metasearch platforms, including 25 Global Fortune 500 companies, helping unlock new revenue opportunities every day.

VIVA (UNO VIVA) is RateGain’s AI-powered voice and messaging platform designed to transform traveler and guest servicing across the travel and hospitality ecosystem. VIVA enables enterprises to automate and scale customer interactions across voice and messaging channels, handling booking changes, itinerary inquiries, disruption support, and service requests 24/7. The platform integrates with systems such as PMS, CRS, CRM, telephony, contact center platforms, and booking engines, helping organizations reduce contact center load, improve response times, and deliver a consistent traveler experience at scale.

Role Summary

We are looking for a Senior Associate – Sales Development Representative (SDR) to drive top-of-funnel growth specifically within our SMB & Enterprise vertical. In this role, you will identify, qualify, and engage high-potential prospects across hotel groups, chains, and management companies to generate qualified opportunities for our Account Executives and Sales Directors. This is a high-energy, outbound-focused role that requires strong research skills, excellent communication, and a hunter mindset. You will play a critical part in shaping our pipeline, testing messaging, and helping us scale our presence with key hotel brands globally.

Key Responsibilities

Prospecting & Research

• Identify and research target SMB & enterprise hotel accounts (hotel chains, groups, management companies, branded portfolios) and key decision-makers (e.g., Commercial, Revenue Management, Distribution, Digital, IT).
• Build and maintain a robust prospect list using tools such as LinkedIn Sales Navigator, internal databases, industry reports, and market intelligence.

Outbound Engagement

• Execute multi-channel outbound campaigns (email, phone, LinkedIn, social) to engage prospects across enterprise hotel organizations.
• Craft personalized, value-driven outreach messages that resonate with different buyer personas (e.g., VP Revenue Strategy, Head of Distribution, Chief Commercial Officer, Director of Digital).
• Position RateGain’s solutions (UNO, Distribution, Demand Booster, DAAS) as strategic enablers of revenue growth, distribution optimization, and operational efficiency for hotel groups.

Lead Qualification

• Conduct discovery conversations to understand prospects’ needs, challenges, and buying intent related to revenue management, distribution, data, and digital marketing.
• Qualify inbound leads and outbound prospects against defined criteria (e.g., BANT or company-specific framework).
• Book high-quality meetings and demos for Account Executives/Director of Sales focused on enterprise hotel opportunities.

Pipeline & CRM Management

• Log all activities, interactions, and outcomes accurately in the CRM.
• Maintain clean, up-to-date records of prospects, opportunities, and pipeline status.
• Track personal KPIs (calls, emails, meetings booked, opportunities created) and report weekly.

Collaboration & Feedback

• Work closely with marketing to align on campaigns, content, and target segments within the enterprise hotel space.
• Share market insights, objection patterns, and prospect feedback to refine messaging, ICP definition, and hotel-specific playbooks.
• Partner with sales leadership to continuously improve scripts, sequences, and outreach strategies for hotel chains and groups.

Event & Campaign Support

• Support virtual and in-person events (webinars, conferences, roadshows) focused on hospitality and hotel technology by engaging attendees and following up on leads.
• Contribute to special campaigns for new product launches or strategic initiatives targeting enterprise hotels.

Experience

• 2–4 years of experience as an SDR/BDR, preferably in B2B SaaS or technology
• Experience selling into or prospecting within the hospitality/hotel industry is strongly preferred; familiarity with hotel chains, management companies, and revenue/distribution functions is a plus.
• Fluency in English; additional European languages are a plus depending on market focus.

We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.