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Hitachi Energy, High Voltage Products in Barcelona is seeking a Senior Application Support Analyst to troubleshoot and resolve issues in cloud-based digital solutions used across the business unit.
You will document solutions, maintain SOPs, collaborate with developers on bugs, ensure systems are up to date, and contribute to testing, release, and hyper-care, while mentoring a team of analysts to meet quotas.
Hitachi Energy, High Voltage Products is implementing Digital solutions to improve efficiency and quality. These are cloud-based solutions that will be used by all manufacturing units within the business unit. We are seeking for a Senior Application Support Analyst to join our team in Barcelona.
Troubleshoot and resolve issues related to software systems.
Document and communicate solutions to clients and internal teams.
Maintain and improve a list of standard operating procedures.
Collaborate with developers to identify and resolve software bugs.
Ensure software systems are up to date and functioning properly.
Contribute to the product development during testing, release and hyper-care of new functionality as required
Lead, mentor, and coach a team of analysts to achieve and exceed individual and team quotas
Bachelor's degree in Computer Science or related field.
4-6 years of experience in Azure Configuration or development.
Experience working in applications using MS SQL.
Deep hands-on experience with the Microsoft Azure Portal ecosystem (e.g., Application Insights, Azure Data Factory, Azure Dashboard, API Management, Traceability, etc.).
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
A holistic range of competitive benefit programs to support your financial, physical and mental well-being and personal development. We want you to truly thrive with us – in work and out.
For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules): Annual Incentive Plan, Flexible Working, Meal Allowance, Life Insurance, Medical Check-up, Psychological assistance, Language training, Coaching & Assessments.