SAP Operations Manager - Valencia (Spain)

Michael Page; Valencia; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

Michael Page is representing a leading international company undergoing a major SAP transformation and modernization journey, based in Valencia. The role is a strategic leadership position within a global SAP organisation, focusing on delivering operational excellence and shaping the future roadmap.

You will own and drive SAP RUN operations, coordinate SAP support providers, manage incidents, and align IT services with business needs.

Qualifikationen

• Experience leading SAP transformations in a corporate environment.
• Strong IT operations management and governance skills.
• Ability to manage multi-stakeholder teams and external partners.

Aufgaben

• Ensure the availability and stability of plant IT services.
• Lead day-to-day IT operations, coordinating internal teams and external partners.
• Oversee service quality, SLA performance, and incident management.
• Coordinate SAP RUN operations.
• Manage SAP support providers and monitor operational KPIs.
• Lead the response to operational incidents and crisis situations.
• Translate business needs into effective operational actions.
• Oversee service delivery, contracts, and continuous improvement plans.

Jobbeschreibung

• Shape a world-class SAP organisation and its future roadmap.
• Drive SAP strategy, transformation and operational excellence.

Our client is a leading international company undergoing a significant SAP transformation and modernization journey.

IT Operations

• Ensure the availability and stability of plant IT services.
• Lead day-to-day IT operations, coordinating internal teams and external partners.
• Oversee service quality, SLA performance, and incident management.

SAP & Corporate Services

• Coordinate SAP RUN operations.
• Manage SAP support providers and monitor operational KPIs.
• Support the resolution of critical incidents.

Vendor Management

• Oversee service delivery, contracts, and continuous improvement plans.
• Evaluate technology partners and manage operational budgets within approved limits.

Incident & Business Management

• Lead the response to operational incidents and crisis situations.
• Act as the main IT point of contact for plant management.
• Translate business needs into effective operational actions.

Leadership

• Manage priorities, resources, and service coverage.
• Lead internal teams and external providers, fostering a culture of accountability and continuous improvement.

• Executive-level visibility within a global SAP organization.
• Salary between 70-90.000€
• Hybrid model in Valencia
• Opportunity to shape the future of a large-scale SAP landscape.
• Strategic leadership role with broad organizational impact.
• International environment focused on innovation and transformation.