SAP Junior Support Consultant - Flexible Hours & Growth

Making Science Group S.A.; Madrid; Hybrid; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Indefinite contract

Fixed salary + bonus

Flexible payment plan

Ambassadors Program

One day work from home per week

Training & language classes

Vacation days & holidays

Job summary

Making Science is seeking a SAP Junior Consultant to be the first contact for SAP support across Corporate and Finance teams. You will manage incidents, perform basic SAP configurations, and support FICO and Projects timesheets processes within the S/4HANA Public Cloud. English and Spanish fluency are required.

The role offers a base salary with a bonus, flexible working hours, and one day a week working from home. You will join a global team and contribute to continuous service improvements.

Qualifications

• 1–2 years of experience in SAP support, junior SAP functional consulting, or as an advanced SAP Key User in enterprise environments.
• Mandatory SAP S/4HANA Public Cloud certification, ideally with knowledge of the 3-System Landscape (3SL) methodology.
• Functional knowledge of SAP FICO, Professional Services (Projects & Timesheets), and Procurement (MM) processes.
• Experience managing SAP Fiori user access, IAM, business roles, and business catalogs, with a basic understanding of SAP IAG and SoD.

Responsibilities

• Act as the first point of contact (L1/L2) for SAP support across Corporate and Finance teams, managing incidents and escalating to SAP Partner when required.
• Resolve functional/technical issues within the SAP S/4HANA Public Cloud standard (SAP Fiori), optimizing resolution times using Jira Service Management.
• Maintain and manage SAP master data and basic configuration, including Cost Centers, Profit Centers, G/L Accounts, banks, and company code updates.
• Provide operational support for SAP FICO and Professional Services processes, including journal entries and period closing issues.
• Basic Knowledge in Procure to Pay and Order to Cash.
• Manage user lifecycle activities (onboarding, offboarding, role assignments, access requests) following IAM and SoD principles.
• Create and maintain user documentation and knowledge base articles to support self-service capabilities.
• Monitor, prioritize, and track incidents, requests, SLAs, and knowledge articles using Jira Service Management.
• Collaborate with stakeholders, SAP Program Manager, and external SAP support partners for effective issue resolution.

Skills

SAP support

Jira Service Management

S/4HANA Public Cloud

IAM & SoD

English & Spanish fluency

Analytical skills

Education

Bachelor's degree in Computing / IT / Business Administration

Tools

Jira Cloud

SAP Fiori

SAP IAG

Job description

Making Science is seeking a SAP Junior Consultant to be the first contact for SAP support across Corporate and Finance teams. You will manage incidents, perform basic SAP configurations, and support FICO and Projects timesheets processes within the S/4HANA Public Cloud. English and Spanish fluency are required.

The role offers a base salary with a bonus, flexible working hours, and one day a week working from home. You will join a global team and contribute to continuous service improvements.