Sap Ixp Intern: Sap Customer Support Ai Automation Engineer

Jobbydoo; Madrid; Híbrido; EUR 10.000 - 17.000; Jornada completa

Descripción de la vacante

SAP iXp Intern: AI Automation Engineer in Madrid, Spain. Join the Customer Support AI Automation team to design AI-powered automation for Product and Engineering workflows. You will work with cross-functional teams, under experienced AI engineers and product leaders, in an agile enterprise setting.

Role emphasizes Python-based automation, API integrations, and building reusable assets like prompts, workflows, and scripts to scale AI adoption.

Formación

• Currently enrolled in a degree in Computer Science, Engineering, Data Science, or a related field.
• Strong programming skills in Python and solid understanding of SQL.
• Familiarity with APIs, data formats (JSON), and system integrations.
• Interest or experience in AI tools (e.g., Claude, GPT) and pro

Responsabilidades

• Design and implement AI-driven automation solutions for Product Owners, Project Managers, Development Managers, and Scrum Masters.
• Build automated workflows using n8n to streamline reporting, ticket handling, and communication flows.
• Develop and optimize prompts for AI tools to automate meetings, backlog refinement, and status reporting.
• Create Python-based scripts to integrate systems, process data, and support automation pipelines.
• Connect enterprise tools (e.g., Jira, ServiceNow) through APIs into intelligent workflows.
• Deliver reusable automation assets (prompt libraries, workflows, scripts) for cross-team adoption.

Conocimientos

Python

SQL

APIs

JSON

AI tools interest

Educación

Degree in Computer Science / Engineering / Data Science

Herramientas

n8n

Jira

ServiceNow

Claude

GPT

Descripción del empleo

We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80 of global commerce, and we need your unique talents to help shape whats next. The work is challenging : but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You'll Build

The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it's the foundation for a career built on connection, creativity, and impact. Location: Madrid, Spain Expected start date to end date: May 1st, 2026 : December 31st, 2026

Project scope and deliverables

In this role, you will design and implement AI:driven automation solutions to improve the efficiency and effectiveness of Product Owners, Project Managers, Development Managers, and Scrum Masters.

You will:

• : Build automated workflows using tools such as n8n to streamline processes like reporting, ticket handling, and communication flows
• : Develop and optimize prompts for AI tools (e.g., Claude) to automate tasks such as meeting summaries, backlog refinement suggestions, and status reporting
• : Create Python:based scripts to integrate systems, process data, and support automation pipelines
• : Connect enterprise tools (e.g., Jira, ServiceNow, collaboration platforms) through APIs into intelligent workflows
• : Deliver reusable automation assets (prompt libraries, workflows, scripts) that can be adopted across teams

Your work will directly impact productivity by reducing manual effort and enabling faster, data:driven decision:making.

Business impact

Your work will contribute to transforming how Product and Engineering teams operate by:

• : Reducing repetitive manual tasks through AI and automation
• : Accelerating decision:making with AI:generated insights and summaries
• : Increasing consistency and quality in reporting, communication, and backlog management
• : Enabling scalable adoption of AI across support and delivery processes

Team environment and collaboration

You will work closely with Product Owners, Scrum Masters, Development Managers, and AI specialists within the Customer Support organization.

• : Collaborate with cross:functional teams to identify automation opportunities
• : Receive mentorship from experienced AI engineers and product leaders
• : Work in an agile environment with exposure to real enterprise use cases

Learning opportunities

During this internship, you will gain hands:on experience in:

• : AI application in enterprise environments (prompt engineering, LLM integration)
• : Workflow automation and orchestration (e.g., n8n, API integrations)
• : Python:based automation and data processing
• : Real:world Product and Engineering operations in an agile setup
• : Designing scalable AI use cases with measurable business impact

Additional context

This role offers a unique opportunity to work at the intersection of AI, automation, and product operations, contributing to innovative initiatives that shape the future of AI:driven support at SAP.

What You'll Bring

We're looking for someone who takesinitiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• : Currently enrolled in a degree in Computer Science, Engineering, Data Science, or a related field
• : Strong programming skills in Python and solid understanding of SQL
• : Familiarity with APIs, data formats (JSON), and system integrations
• : Interest or experience in AI tools (e.g., Claude, GPT) and pro

SAP iXp Intern: SAP Customer Support AI Automation Engineer • madrid, ES