Salesforce Analyst

Spaulding Ridge; Madrid; On-site; EUR 30,000 - 42,000; Full time

Job summary

Spaulding Ridge is seeking an Analyst to join our Revenue Excellence team in Madrid. The role focuses on ensuring quality and reliability of Salesforce-based solutions for clients by validating functionality, exposing defects, and supporting project implementations.

The ideal candidate will collaborate with consultants, developers, and business stakeholders, designing test plans, executing cases, and documenting findings. English fluency is essential; knowledge of CRM/cloud apps is a plus.

Qualifications

• Degree in Computer Sciences/MIS/Business or similar is strongly preferred.
• Strong attention to detail and a passion for improving quality and user experience.
• Experience with software testing, QA, business analysis, or process validation is preferred.
• Familiarity with creating test cases, executing test plans, and documenting defects.
• Understanding of CRM systems, Salesforce, or other cloud-based business applications is a plus.
• Experience with defect tracking or project management tools such as Jira, Azure DevOps, or similar platforms is a plus.
• Basic understanding of data validation, workflows, and business processes.
• Strong analytical, communication, and problem-solving skills.
• Fluency in English is a must, any other spoken language is a plus

Responsibilities

• Partner with consultants, developers, and client stakeholders to understand business requirements and expected system behavior.
• Design, document, and execute test plans, test cases, and testing scenarios for Salesforce and related business applications.
• Perform functional, regression, integration, and user acceptance testing (UAT) to ensure solution quality.
• Identify, document, and track defects through resolution while collaborating with project teams to troubleshoot issues.
• Validate business processes and system configurations against client requirements.
• Support release readiness activities and help ensure successful deployment of new functionality.
• Review system changes and enhancements to evaluate potential impacts on downstream processes.
• Create clear documentation of testing results, quality findings, and recommendations.
• Assist with building proof-of-concepts and validating solution designs prior to deployment.
• Contribute to continuous improvement efforts related to testing standards, QA processes, and delivery methodologies.

Skills

Attention to detail

Analytical skills

Communication

Problem-solving

English fluency

Education

Degree in Computer Sciences/MIS/Business or similar

Tools

Jira

Azure DevOps

Salesforce

DocuSign

Job description

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.

At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.

We are looking for an Analyst to join our Revenue Excellence team in Madrid.

In this role, you will help ensure the quality, reliability, and effectiveness of Salesforce-based solutions delivered to our clients. You will work closely with consultants, developers, and business stakeholders to validate system functionality, identify defects, and support successful project implementations.

This is an excellent opportunity for someone who is detail-oriented, enjoys problem solving, and is interested in building expertise in cloud technologies and business process optimization.

The Role

• Partner with consultants, developers, and client stakeholders to understand business requirements and expected system behavior.
• Design, document, and execute test plans, test cases, and testing scenarios for Salesforce and related business applications.
• Perform functional, regression, integration, and user acceptance testing (UAT) to ensure solution quality.
• Identify, document, and track defects through resolution while collaborating with project teams to troubleshoot issues.
• Validate business processes and system configurations against client requirements.
• Support release readiness activities and help ensure successful deployment of new functionality.
• Review system changes and enhancements to evaluate potential impacts on downstream processes.
• Create clear documentation of testing results, quality findings, and recommendations.
• Assist with building proof-of-concepts and validating solution designs prior to deployment.
• Contribute to continuous improvement efforts related to testing standards, QA processes, and delivery methodologies.

You Have

• Degree in Computer Sciences/Management Information Systems, Business, or similar is strongly preferred
• Strong attention to detail and a passion for improving quality and user experience.
• Experience with software testing, quality assurance, business analysis, or process validation is preferred.
• Familiarity with creating test cases, executing test plans, and documenting defects.
• Understanding of CRM systems, Salesforce, or other cloud-based business applications is a plus.
• Experience with defect tracking or project management tools such as Jira, Azure DevOps, or similar platforms is a plus.
• Basic understanding of data validation, workflows, and business processes.
• Knowledge of Salesforce, Apex, DocuSign, or other enterprise technologies is advantageous but not required.
• Strong analytical, communication, and problem-solving skills.
• Fluency in English is a must, any other spoken language is a plus

Spaulding Ridge's Commitment to an Inclusive Workplace

When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.

At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.

The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay ([e-mail]). Requests for reasonable accommodation will be considered on a case-by-case basis.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.