Sales Consultant Support

Spring GDS España; Madrid; Presencial; EUR 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal vouchers

Private health insurance

Pension scheme

The opportunity to be part of a truly

The opportunity to be part of a truly

Descripción de la vacante

Spring GDS España is hiring a Sales Consultant Support to help acquire, onboard, develop and retain clients. You will work closely with Sales, Operations and Customer Experience teams to ensure profitable, high-quality service and strong client satisfaction.

The role bridges prospects, clients and internal stakeholders in a fast-paced commercial environment, with a strong focus on growth, performance and international collaboration.

Formación

• Bachelor’s degree in business administration or related field.
• Minimum of 2 years of experience in client prospecting or sales support roles.
• Experience in logistics or e-commerce is highly valued.
• Fluent English (B2 level or higher) is required.

Responsabilidades

• Follow up on marketing-generated leads and identify new prospects.
• Maintain and grow assigned client portfolio and coordinate with CX.
• Negotiate rates, service terms and integrations with clients.
• Coordinate service implementation with Operations and Admin.
• Track KPIs and prepare performance reports for leadership.

Conocimientos

Prospecting

Client engagement

Negotiation

CRM & data analysis

Logistics knowledge

Educación

Bachelor's degree in business administration or related fields

Herramientas

CRM software

Data analysis tools

Descripción del empleo

About Spring GDS

At Spring GDS, we connect e-commerce with the world. We are the international logistics partner that enables brands to reach their customers without limits or borders.

Operating in over 190 countries, we have one mission: to make every delivery count.

We offer smart, sustainable logistics solutions tailored to the new ways people shop and sell online. With a global and agile mindset, we combine technology, proximity, and reliability to optimize every shipment and every experience.

At Spring, we don’t just move parcels — we move opportunities.

Your impact as Sales Consultant Support

As a Sales Consultant Support, you will play a crucial role in the acquisition, onboarding, development, and retention of new clients, contributing directly to the sustainable growth of Spring GDS. Your efforts will help ensure client satisfaction, profitability, and operational excellence through seamless coordination with Sales, Operations, and Customer Experience teams. You will act as a bridge between prospects, clients, and internal stakeholders, supporting an agile and high-performance commercial environment.

Key Responsibilities

Business Development & Prospecting

• Follow up on marketing-generated leads
• Identify and research new prospects
• Conduct competitor benchmarking
• Qualify prospects through calls and outreach
• Analyze service-market fit

Sales Management & Customer Relations

• Maintain and grow assigned client portfolio
• Resolve client incidents and inquiries
• Coordinate service implementation with Operations
• Present post-sales service with CX team
• Monitor volume and performance by country

Negotiation & Solution Design

• Design client-specific logistics solutions
• Negotiate rates, service terms, and integrations
• Ensure profitability and service scalability
• Align offers with client needs and company goals
• Coordinate internal stakeholders for execution

Administrative & Operational Support

• Support Sales Consultant in documentation tasks
• Organize meetings and client visits
• Coordinate with Admin on commercial conditions
• Update CRM and sales databases

Reporting & Strategic Support

• Track KPIs and prepare performance reports
• Collaborate in internal sales meetings
• Provide input for strategic account planning

Who we’re looking for

Education, Experience & Requirements

• Bachelor’s degree in business administration or related fields.
• Minimum of 2 years of experience in client prospecting or sales support roles.
• Experience in the logistics or e-commerce sector is highly valued.
• Fluent English (B2 level or higher) is required.

Key Competencies

• Proven ability in commercial prospecting and client engagement.
• Strong commercial and negotiation skills.
• Understanding of CRM systems and data analysis tools.
• Knowledge of logistics services, particularly for e-commerce.

Personal Qualities

• Excellent communication and interpersonal skills.
• Proactive and driven by results.
• Customer-oriented mindset.
• Adaptability and problem-solving ability in a dynamic environment.

What we offer

Competitive salary & attractive benefits

• Meal vouchers
• Private health insurance
• Pension scheme
• The opportunity to be part of a truly international team
• Professional growth in a dynamic and collaborative environment

At Spring, we offer an inclusive and creative workplace where employees are valued and respected. We love simplifying the complex, and we’re always on the move. If you thrive in a fast-paced, international setting where people, planet, and performance come first — Spring is for you.