Sales Coach & Training Specialist

Concentrix; Benalmádena; Híbrido; EUR 32.000 - 52.000; Jornada completa

Descripción de la vacante

Concentrix is seeking a Sales Coach to drive coaching and training that boosts sales performance and enhances customer experience. You will lead skills-based training programs, analyze performance data, and shape sales plays while ensuring high training quality and impact.

You will build strong team relationships, stay aligned with client needs, and foster a culture of continuous learning. The role is a full-time, hybrid position with Spain-based travel as needed.

Formación

• 3+ years of experience in customer service, sales, training, or a similar environment.
• Proven experience coaching or training peers and delivering learning to different audiences.
• Experience in high-volume calling and sales/customer environments.
• Experience with Salesforce or a similar CRM.
• Good knowledge of MS Office and strong organizational/project management skills.
• Ability to manage multiple priorities and adapt training strategies to different audiences.
• Native Spanish and high-level English.

Responsabilidades

• Provide coaching and skills-based training to support sales, performance, and customer satisfaction targets.
• Develop and deliver training programs focused on sales knowledge, sales motions, and best practices.
• Analyze performance and customer experience data to identify opportunities and develop strategic sales plays.
• Oversee the quality and effectiveness of training, using assessments and feedback to measure impact.
• Coach employees to improve sales systems, customer interactions, and overall performance.
• Build strong relationships with your team and stay up to date with client and business developments.
• Foster a culture of continuous learning, encouraging employees to take ownership of their development.

Conocimientos

Coaching

Training

Sales

CRM

Herramientas

Salesforce

MS Office

Descripción del empleo

Concentrix is seeking a Sales Coach to drive coaching and training that boosts sales performance and enhances customer experience. You will lead skills-based training programs, analyze performance data, and shape sales plays while ensuring high training quality and impact.

You will build strong team relationships, stay aligned with client needs, and foster a culture of continuous learning. The role is a full-time, hybrid position with Spain-based travel as needed.