Sales Assistant Marbella (recent graduate, 1 year contract)

Christian Dior Couture; Marbella; Presencial; EUR 7800 - 12.000; A tiempo parcial

Descripción de la vacante

Christian Dior Couture in Madrid is seeking a Sales Assistant on a formative contract to join our luxury boutique team. You will contribute to brand sales growth, embody the brand values, and provide outstanding customer service across in-store interactions, calls, and digital communication.

Preferred candidates have 1–2 years in fashion/luxury retail, knowledge of selling techniques, and fluent English. Proficiency in Office 365 and basic digital tools is also expected.

Formación

• English is mandatory for client communication and store operations.
• Knowledge of selling techniques to engage customers and close sales.
• Strong teamwork and collaboration across store activities.
• Able to manage time and prioritize tasks in a fast-paced luxury retail environment.

Responsabilidades

• Achieve sales objectives through effective use of sales techniques and product storytelling.
• Manage client relationships, build local and international client books, and deliver best-in-class service.
• Support back-office tasks including stock updates, product feedback, and packaging preparation.

Conocimientos

English

Selling techniques

Teamwork

Time management

Herramientas

Office 365

Descripción del empleo

Position

About Christian Dior Couture

House of Dreams, House of Talents.

“Whatever you do — for work or pleasure — do it with passion! Live with passion!”* Christian Dior

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make women all over the world feel more beautiful, an inspiration for his successors to this day. "Fabric is the sole vehicle of our dreams (...). Fashion, in short, comes from a dream and the dream is an escape from reality," he wrote in his book Je suis couturier**. Over the course of his collections, Monsieur Dior became the master of his muses’ happiness.

Rich in exceptional heritage, with a community of more than 7 000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever. With a presence in more than 40 countries, we transmit our savoir-faire, audacity and excellence through the passion and creativity of our people. Our Maison is a sustainable destination to Grow, Dare & Succeed. Join us and shape your future in a Joyful, Sincere & Generous environment where we blossom & deliver Excellence with determination, courage & Optimism.

• The Little Dictionary of Fashion
• Published in English as Talking About Fashion

PURPOSE OF THE JOB

We are looking for a Sales Assistant (Contrato Formativo para la Obtención de la Práctica Profesional) to join our amazing team at Christian Dior Couture in Madrid.

As Dior Ambassador, the Sales Assistant’s responsibility is to contribute to the brand sales growth in the store, represent the brand values and be active in outstanding customer service.

Job responsibilities

YOUR IMPACT

SALES

• Achieve sales objectives through the effective use of sales techniques
• Demonstrate strong product expertise, engage clients through the details and stories of our products
• Know the daily objectives and Key Performance Indicators (KPI)
• Identify customer expectations and advise them on products as well as add‑on sales
• Provide a retail ceremony to all customers and go to an extra mile
• Understand how to handle customer database and clienteling

MANAGEMENT OF THE RELATIONSHIP WITH CLIENTS

• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
• Develop local and international client book with the ability to recruit and develop top clients
• Problem‑solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client

BACK-OFFICE SUPPORT

• Contribute to product reception, quality control before sale, and update the stock after sales, when necessary
• Elaborate and supervise product feedback
• Preparation of a delivery and of the essential elements for the products’ packaging and wrapping.

Profile

Requirements

WHAT YOU CAN BRING

• Candidates must meet the legal requirements to sign a “Contrato Formativo para la Obtención de la Práctica Profesional”
• Preferred Experience of 1/2 years in fashion and luxury boutiques.
• Knowledge of selling techniques.
• English is mandatory.
• Office 360 and other basic knowledge of digital software.

Soft & Interpersonal Skills

• Ambition to grow in luxury retail and take upon different challenges and new responsibilities
• Positive and kind attitude
• Team-working attitude
• Committed, flexible and willing to learn
• Strong drive for business results with a passion for creativity, fashion and the Maison.
• Working by objectives and time management skills in a fast‑paced environment.
• Strong communication skills, empathy, and agile mindset
• Ability to develop lasting relationships with people through strong communication.