Restaurant Floor Manager at Empordà Golf Club

Empordà Golf Club; Gualta; Sur place; EUR 29 000 - 38 000; Plein temps

Résumé du poste

Empordà Golf Club on the Costa Brava is seeking a Restaurant Floor Manager to lead the front-of-house and bar teams in a premium resort setting. This role emphasizes leadership, guest service excellence, and maintaining high standards in a fast-paced environment.

You will supervise service quality, coordinate inventories, train staff, and resolve guest issues during a 40-hour week with rotating days off, under a permanent contract after a 3-month trial.

Qualifications

• Previous floor manager or similar role in fine dining restaurants or resorts.
• Strong leadership and team management skills.
• Organisational skills and inventory management experience.
• Excellent customer service and interpersonal skills.
• Basic computer literacy and knowledge of hospitality management systems.
• Flexible schedule and rotating shifts.
• Knowledge of foreign languages will be a plus.

Responsabilités

• Supervise and coordinate the front-of-house and bar teams.
• Manage inventories, orders and goods reception.
• Support staff training and motivation.
• Ensure quality standards and service protocols are met.
• Assist in customer service and incident resolution.

Connaissances

Leadership

Team management

Customer service

Interpersonal skills

Languages

Description du poste

This Full time on site position offers great opportunities for career growth. We have taken advantage of 2021 to completely modernize the Empordà Golf Club and turn it, not only into one of the most emblematic golf settings in Spain, but also into one of the main 36-hole golf destinations in Europe. We have made a considerable investment to remodel all the facilities, including the two 18-hole golf courses, the 86-room hotel, and the wellness facilities. At the heart of the Empordà Golf Resort are its magnificent championship courses - the Empordà Dunes and the Empordà Forest - designed by Robert von Hagge, a globally recognized architect. This was his first creation in Spain, and while both layouts belong to the same architect, that is where the similarities between these two courses end, as each presents different challenges. Adjacent to the golf courses is the new Empordà hotel, which boasts 86 rooms and suites, all designed with a contemporary style that promotes the rest and relaxation of guests. Golf is just one of the activities available during your stay at the resort. Guests can also go sailing, cycling, rent a boat, scuba dive, horseback ride, kayak or paddleboard, practice yoga, and attend training classes. Our privileged location on the Costa Brava is the perfect starting point for guests to discover everything this region has to offer for a sun-seeking getaway: from colorful fishing villages and stunning beaches to unforgettable experiences waiting to be discovered and savored.

Restaurant Floor Manager

We are looking for dynamic, organised individuals with leadership skills who know how to motivate, train and coordinate the front-of-house and bar teams. We value customer orientation, empathy, the ability to anticipate needs, and effective communication with both the team and our guests. If you're excited by the challenge of maintaining high standards in a fast-paced environment and you're flexible and solution-oriented, we'd love to meet you!

Requirements

• Previous experience as a floor manager or in a similar role in fine dining restaurants or resorts.
• Strong leadership and team management skills.
• Organisational skills and inventory management experience.
• Excellent customer service and interpersonal skills.
• Basic computer literacy and knowledge of hospitality management systems.
• Flexible schedule and availability for rotating shifts.
• Proactive and efficient in resolving issues.
• Knowledge of foreign languages will be a plus.

Main responsibilities

• Supervise and coordinate the front-of-house and bar teams.
• Manage inventories, orders and goods reception.
• Support staff training and motivation.
• Ensure quality standards and service protocols are met.
• Assist in customer service and incident resolution.

Conditions

• Competitive salary.
• 40-hour work week with two rotating days off and continuous shifts, to support your wellbeing.
• Permanent contract with a 3-month trial period.