Repair Center Technician

Werfen; Barcelona; Presencial; EUR 42.000 - 64.000; Jornada completa

Descripción de la vacante

Werfen Instrument Systems seeks a field service engineer to repair, calibrate, operate and maintain advanced analytical instruments. You will diagnose issues, perform routine maintenance, and ensure compliance with safety standards across diverse sites.

You will document activities, report service outcomes, prepare customer quotations, and collaborate with service managers and engineers. Fluency in English (B2) and a collaborative approach are essential; the role demands flexibility and strong

Formación

• Higher vocational education or bachelor’s degree in Electrical or Electronic Engineering.
• Experience in a technical department with relevant experience.
• English proficiency at B2 level.

Responsabilidades

• Perform Technical Repairs on all assigned systems: updates, upgrades, and product enhancements.
• Perform Technical Refurbishment of Equipment Modules: refurbishment to ensure optimal working conditions.
• Programme, Execute, and Report on Service Calls: plan and carry out service visits with detailed reporting.
• Use and Control of Tools, Diagnostic Instruments, and Communication Equipment: properly utilize all necessary tools.
• Ensure Documentation is Updated and Available: maintain updated technical documentation for platforms.
• Prepare Quotations for Customers: provide cost estimates and quotations based on needs.

Conocimientos

Problem solving

Team building

Communication

Organizational skills

Customer service orientation

Adaptability

Leadership

English (B2)

Educación

Bachelor's degree in Electrical or Electronic Engineering

Descripción del empleo

Develops and performs tasks related to the technical repair, calibration, operation, and maintenance of Werfen Instrument Systems. This includes troubleshooting and diagnosing technical issues, conducting routine, calibrating equipment to ensure optimal performance, and performing necessary repairs to restore functionality. The role also involves ensuring that all maintenance and repair activities are carried out in accordance with established protocols and safety standards, keeping detailed records of all work performed, and continuously monitoring the instruments to maintain their accuracy and reliability in various operational settings.

Key Accountabilities

Perform Technical Repairs on All Assigned Systems: This includes updates, upgrades, and product enhancements.

Perform Technical Refurbishment of Equipment Modules: Conduct refurbishment to ensure equipment modules are restored to optimal working conditions.

Programme, Execute, and Report on Service Calls: Plan and carry out service visits, ensuring detailed reporting on the work completed.

Use and Control of Tools, Diagnostic Instruments, and Communication Equipment: Properly utilize and manage all necessary tools and instruments required for service tasks.

Ensure Documentation is Updated and Available: Maintain updated technical documentation for assigned platforms and ensure it is accessible to Field Service Engineers (FSE).

• Prepare Quotations for Customers: Provide cost estimates and service quotations to customers based on their needs.

Networking/Key relationships

• Other roles within service: Service Specialist Manager, Service Area Manager,

Service Director, Helpline, Field Service Engineer, Supply Chain.

Minimum Knowledge & Experience required for the position:

Education: Completion of higher vocational education or a bachelor's degree in Electrical or Electronic Engineering.

Experience: Background in a technical department with relevant experience.

Additional Skills/Knowledge:

• Demonstrates a strong inclination and enthusiasm for fostering collaborative work relationships and building effective teams.
• Must be adaptable and flexible in handling various work assignments and situations.
• Proficiency in English at a B2 level.

Skills & Capabilities:

• Problem Analysis and Problem Solving
• Organizational Skills and Customer Service Orientation
• Adaptability and Ability to Work Under Pressure
• Strong Communication Skills
• Responsibility
• Team Building

Location:

• N/A

Managing Work

Effectively managing one’s time and resources to ensure that work is completed efficiently.

Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior; leveraging insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results.

Building Partnerships

Developing and leveraging relationships within and across work groups, including cross-functional groups, to achieve results.

Decision Making

Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas and implementing solutions.

Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their appl