Remote Staff Technical Writer — AI-Driven Docs

Grafana; España; A distancia; EUR 73.000 - 88.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Bonus (if applicable)

Descripción de la vacante

Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of users, from first-time users to experienced practitioners, and to adapt as product priorities evolve.

The role emphasizes AI-assisted workflows, docs-as-code, and strong editing, with remote teams across the globe.

Formación

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
• Hands-on experience using AI tools and models in your writing workflow, and the ability to explain how you evaluate and verify their output.
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (e.g., command line, containers, or Kubernetes).
• Experience collaborating with engineers and product managers to get accurate technical information.
• Experience working remotely and asynchronously on a distributed team.

Responsabilidades

• Plan, research, write, and maintain documentation and learning content that supports adoption and long-term product mastery.
• Use AI tools to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current.
• Contribute to the team’s AI workflows and skills, and look for ways to improve and automate how we create and maintain content.
• Partner with engineers, PMs, and other stakeholders to understand product requirements and turn complex technical detail into clear, accurate content.
• Test what you document by running the software and following your own procedures, and flag UX gaps you find.
• Let data guide priorities using docs analytics and user feedback to identify content gaps and measure impact.
• Work with the documentation manager and other writers to improve information architecture, voice, and consistency across docs.
• Manage several projects at once and mentor teammates to raise the team's quality.

Conocimientos

Technical writing

AI in writing workflow

Docs-as-code

Git & Markdown

Remote collaboration

Kubernetes

Herramientas

Git

GitHub

Markdown

Containers

Descripción del empleo

Grafana Labs is seeking a Staff Technical Writer to create documentation and learning content for Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of users, from first-time users to experienced practitioners, and to adapt as product priorities evolve.

The role emphasizes AI-assisted workflows, docs-as-code, and strong editing, with remote teams across the globe.