Remote Software Support Technician – BarTender Expert

Seagull Software; A distancia; EUR 33.000; Jornada completa

Descripción de la vacante

A global technology leader is seeking a Software Support Technician to provide outstanding customer support for their BarTender software. This remote position in Spain requires strong problem-solving abilities and effective communication in French and English. Ideal candidates will be self-motivated with a keen interest in technical support and customer interaction. Join a dynamic and culturally diverse environment with opportunities for professional growth.

Servicios

Private Medical Insurance

Life insurance

Flexible compensation benefits program

Professional training and development opportunities

Formación

• Good working knowledge of Windows, applications, and printers.
• Ability to quickly learn and work with new software.
• Technical Support experience.

Responsabilidades

• Assist customers by phone, email, and chat with our BarTender software.
• Identify, troubleshoot, and resolve technical issues.
• Research and answer questions about our software’s capabilities.

Conocimientos

Problem-solving ability

Active listening skills

Excellent customer service skills

Ability to communicate effectively in French

Ability to communicate effectively in English

Educación

Computer Science Degree or Technology Certification

Herramientas

Windows

Descripción del empleo

A global technology leader is seeking a Software Support Technician to provide outstanding customer support for their BarTender software. This remote position in Spain requires strong problem-solving abilities and effective communication in French and English. Ideal candidates will be self-motivated with a keen interest in technical support and customer interaction. Join a dynamic and culturally diverse environment with opportunities for professional growth.