Remote Bilingual Customer Support Specialist Spanish/English

Dila Recruitment; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is looking for a Customer Support Specialist to work remotely. The ideal candidate should be fluent in Spanish and have strong English communication skills. Responsibilities include engaging with customers through various channels and maintaining high satisfaction levels. The role offers competitive pay, relocation support to Greece, and professional growth opportunities.

Servicios

Complete support for relocation to Greece

Competitive monthly salary + 2 extra salaries

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Formación

• Fluency in Spanish is essential.
• Very good communication skills in English are required.
• Exceptional communication and soft skills needed.
• Problem-solving skills are advantageous.
• Tech savviness is important for this role.

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction representing a major brand.
• Provide strong, professional relationships with partners.
• Work towards targets set by the client and internally.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Team player in a fast-paced environment

Descripción del empleo

A leading recruitment agency is looking for a Customer Support Specialist to work remotely. The ideal candidate should be fluent in Spanish and have strong English communication skills. Responsibilities include engaging with customers through various channels and maintaining high satisfaction levels. The role offers competitive pay, relocation support to Greece, and professional growth opportunities.