Redactor/a Técnico/a Senior ID94768

AgileEngine; Granada; Hybrid; EUR 81,000 - 116,000; Full time

Benefits offered by this job

Mentorship

Tech Talks

Growth roadmaps

USD-based pay

Remote & office options

Job summary

AgileEngine is seeking a Senior Technical Writer to design and automate AI-driven software documentation for end users, developers, and system integrators. You will partner with product, engineering, and operations teams to understand workflows and architect scalable documentation solutions.

The role requires 4+ years of technical writing, Markdown/YAML/Git proficiency, and the ability to craft clear, user-centered content.

Qualifications

• 4+ years of technical writing experience in software documentation (SaaS, cloud, or developer-focused content).
• Deep familiarity with prompt engineering and ability to design prompts and configure AI tools.
• Strong documentation architecture and information design skills; ability to scale patterns.
• Technical comfort with APIs, streaming, batch processing, system architecture, and data models.
• Proficiency with Markdown, YAML, Git; comfortable in code editors and CLI environments.
• Strong written and verbal communication; ability to write clear, user-centered docs for diverse audiences.
• Attention to detail and organizational skills across documentation systems.
• Problem-solving mindset with drive to improve documentation workflows.
• Experience in fast-paced, cross-functional product environments; adaptability to changing priorities.
• Bachelor’s degree (or equivalent) and upper-intermediate English.

Responsibilities

• Design documentation architecture and automation patterns for multiple audiences (end users, developers, system integrators).
• Establish standards and governance; ensure consistency across user guides, API docs, and release notes.
• Build and refine prompt templates, style guides, and content models for scalable documentation.
• Write, edit, and review content; validate automation outputs and improve prompts.
• Measure impact with analytics and user feedback to drive improvements.
• Document systems, configurations, prompts, and decision logic for autonomous maintenance.

Skills

Technical writing

Prompt engineering

Documentation architecture

API documentation

Markdown

YAML

Git

Communication

Analytical thinking

Cross-functional teamwork

Education

Bachelor’s degree in CS or English

Tools

Markdown

YAML

Git

Code editors

Job description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

Why Join Us

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

About The Role

We are looking for a Senior Technical Writer to design and automate AI-driven software documentation for end users, developers, and system integrators.

Must Haves

• 4+ years of technical writing experience, with demonstrated expertise in software documentation (SaaS, cloud platforms, or developer-focused content).
• Deep familiarity with prompt engineering and ability to design effective prompts, configure AI tools, and iterate based on output quality to achieve consistent documentation.
• Strong understanding of documentation architecture and information design. Ability to analyze different documentation types and design patterns that scale.
• Technical comfort with APIs, event streaming, batch processing, system architecture, and data models. Ability to understand complex concepts and write documentation that captures them accurately.
• Proficiency with Markdown, YAML, Git, and version-controlled workflows. Comfortable in code editors and command-line environments.
• Strong written and verbal communication skills, with an ability to write clear, user-centered documentation and communicate technical concepts to diverse audiences.
• Attention to detail and excellent organizational skills with the ability to manage multiple priorities and maintain consistency across documentation systems.
• Problem-solving mindset with ability to think critically about processes and advocate for improvements to documentation systems and workflows.
• Experience in fast-paced, cross-functional product environments with the ability to adapt to changing priorities.
• Bachelor’s degree in computer science, English, or a related field, or equivalent work experience.
• Upper-intermediate English level.

NICE TO HAVES

• Loyalty product, MarTech, or B2B SaaS experience preferred.
• Redocly documentation framework for API references.

What You Will Do

• Partner with product, engineering, and operations teams to understand documentation needs and user workflows, then design documentation architecture and automation patterns that serve multiple audiences – end users, developers, and system integrators.
• Establish documentation standards and build governance and quality gates directly into the automation system to ensure all generated documentation – user guides, API documentation, integration guides, in-product help, and release notes – maintains consistency and user value.
• Build and refine prompt templates, style guides, and content models that enable developers and writers to generate consistent, high-quality documentation at scale.
• Write, edit, and review documentation to model excellence, validate automation output quality, and identify patterns that strengthen prompts and templates.
• Measure documentation impact using analytics and user feedback to identify gaps and inform improvements to the automation system, content strategy, and documentation approach.
• Document all systems, configurations, prompts, and decision logic thoroughly so the team can maintain, evolve, and improve the automation system independently.

Perks And Benefits

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.