Recepcionista Multilingüe | 25H/Sem. + Inglés Gratis

What'S Up Sagrada Familia; Fuenlabrada; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

Madrid Marriott is seeking a Guest Service Representative to guide guests through their stay with a proactive, friendly approach. You will handle check-in/check-out, address requests, and help guests enjoy a memorable experience.

You will be on your feet, maintain professional appearance, support daily operations, and share local highlights. High school diploma or GED is required; no related work experience needed; non-management, full-time role.

Formación

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsabilidades

• Assist guests with check-in and check-out and guide them through their stay.
• Deliver a wide range of services and address guest requests to create a memorable experience.
• Complete reports and share highlights of the local area to enhance guest satisfaction.

Educación

High school diploma or GED equivalent

Descripción del empleo

Madrid Marriott

Additional Information

Job Number

Job Category

Rooms & Guest Services Operations

Location

Plaza de Celenque 2, Madrid Madri 28013, Spain

VIEW ON MAP ( Full Time

Located Remotely?

N

Position Type

Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Service Representative makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Representatives will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Representatives - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.