Project Manager

Tenarai Europe; Barcelona; Híbrido; EUR 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model (office + remote)

Onsite parking space

Referral program with financial bonus

Budget for development and language学习

Learning platform access

Team building activities

Diversity and inclusion initiatives

Descripción de la vacante

Tenarai Europe is seeking a Product Manager to own the full E2E SW CRM product vision and roadmap across the CRM++ value stream. You will set strategic direction, define PRDs for cross-program initiatives, and drive alignment with IT/Engineering and business units.

Responsibilities include multi-cloud roadmap, AI/automation governance, stakeholder management, and release strategy. Strong Salesforce experience and executive-level communication are required.

Formación

• 7+ years in Product Manager / SFDC product in enterprise SaaS.
• Deep E2E CRM ecosystem expertise with Salesforce clouds (Sales Cloud, Service Cloud, Experience Cloud, etc.).
• Strong data-driven decision making and stakeholder management.
• Experience presenting to L3/L4 Sponsors and steering committees.

Responsabilidades

• Define Platform Vision and multi-cloud roadmap aligning with business goals and Salesforce products.
• Lead E2E governance: QBRs and steering updates across sponsors.
• Manage release strategy: sandbox regression tests and backlog incorporation of high-value features.
• Oversee Agile backlog: Epic/user-story framing and sprint planning with SFDC teams.
• Coordinate cross-org product strategy alignment across Digital, EO, CO, Finance, and Sales.

Conocimientos

Product management

SFDC / Salesforce

Stakeholder management

Data-driven decision making

Agile / SAFe

Cross-functional leadership

Strategic thinking

Herramientas

Tableau

Excel

SFDC dashboards

Descripción del empleo

Product Manager owning the full E2E SW CRM product vision and roadmap across the CRM++ value stream (Single CRM Consolidation, Entitlements, Sales Comp, WXP Hardening, Master Data, SFDC R&M etc.). This is a generalized req: the detailed delivery plan is not finalized yet, so the PM sets strategic direction and prioritization as the roadmap firms up, rather than executing a fixed pre-defined plan. Defines PRDs for cross-program initiatives and aligns business outcomes with technical solution architecture. Leads

E2E product governance — QBRs, steering committee updates with L3 / L4 Sponsors. Coordinates roadmap alignment with the Program Manager and drives cross-org product strategy alignment (Digital, EO, HPS, CO, Print, Software Sales, Finance).

Responsibilities:

Product Strategy & Multi-Cloud Roadmap

• Define Platform Vision: align business goals (e.g., accelerating deal velocity, lowering customer support resolution times) with the appropriate Salesforce cloud solutions
• Build Multi-Cloud Strategy: evaluate how different Salesforce products — Sales Cloud, Service Cloud, Data Cloud, Experience Cloud, Revenue Cloud (CPQ) — work together within the enterprise architecture
• Feature vs. Buy vs. Standard Evaluation: decide when to use standard Out-of-the-Box (OOTB) functionality, purchase third-party managed packages from the AppExchange, or fund custom Apex/LWC development

Technical Strategy & AI/Automation Governance

• Agentic & AI Workflows: strategy for implementing Salesforce AI capabilities (e.g., Agentforce, Einstein Copilot, Prompt Builder) to automate multi-step business actions
• Data Architecture Strategy: partner with enterprise architects to utilize Data Cloud or external data lakes/warehouses, ensuring clean, real-time data flow into Salesforce for unified operational reporting
• Minimize Technical Debt: manage custom code, legacy workflows, and Apex triggers; continuously

migrate legacy setups toward standard platform automation (e.g., Flow Orchestration) to

keep release maintenance overhead low

Stakeholder Management &Value Realization

• Executive & Business Alignment: translate complex business requests into scalable platform capabilities, acting as the primary liaison between business units (Sales, Support, Marketing, Ops) and IT/Engineering
• ROI & Value Tracking: measure business outcomes post-release (e.g., lead-to-opportunity conversion changes, user adoption rate, time-to-close metrics, platform cost-per-user)
• Trade-Off Negotiation: manage competing priorities across revenue and operations teams to sequence

implementation phases into actionable MVPs

Release Management & Ecosystem Alignment

• Salesforce Release Strategy: evaluate Salesforce's platform releases to identify high-value new features, plan sandbox regression tests, and incorporate relevant capabilities into the backlog
• Vendor & AppExchange Governance: manage third-party SaaS vendors, app package licenses, and third- party integrations connected into the SFDC environment
• License & Capacity Planning: monitor usage of platform limits (API calls, storage limits, custom objects, license allocations) to optimize total cost of ownership (TCO)

Agile Backlog & Delivery Supervision

• Epic & User Story Framing: map out high-level epics, user journeys, and technical dependencies for Salesforce developers, architects, and admins
• Sprint Execution Oversight: partner closely with SFDC Product Owners or Scrum Masters during sprint

planning, backlog refinement, and acceptance validation

Job requirements:

• 7+ years Product Manager / SFDC product experience in enterprise SaaS environments · Principal-level

product thinking

• DEEP E2E SW CRM ecosystem expertise · 5+ years hands-on with Salesforce Sales Cloud + Service Cloud + Experience Cloud and Lead-to-Cash process & capabilities
• Multi-VP stakeholder management · comfort presenting to L3/L4 Sponsors and steering committees
• Data-driven decision making · comfortable working with SFDC dashboards · Tableau · Excel forecasting
• Understanding of adjacent platforms: WXP (Subscription) · SAP OTC · MDM/MADO · CPQ/IQ · Neuron · Contractual + Transactional Selling

Nice to Have

• HP or Fortune 100 tech industry experience in CRM/SFDC product management at enterprise scale
• SAFe / Scaled Agile Product Management certification

General benefits - depends on the form of employment

• Hybrid work model combining office & remote work (2 days per week from the office)
• Attractively located office with collaboration spaces
• Onsite parking space for employees
• Referral program with financial bonus
• Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment
• Access to internal Learning Platform with multiple trainings oriented for professional growth
• Team Building activities
• Charity initiatives
• Working environment promoting diversity and inclusion