Digital Tech Engineer - Product Owner

Ampstek; Barcelona; Presencial; EUR 90.000 - 110.000; Jornada completa

Descripción de la vacante

Ampstek seeks a Product Owner for the SFDC CRM domain in a hybrid Barcelona role. You will translate the Product Manager’s roadmap into refined user stories and manage the backlog with a focus on entitlements, master data, renewals, and WXP touchpoints.

You will collaborate with architects, delivery, and test leads to sequence work, run demos, and ensure quality. Previous SFDC PO experience and strong communication are essential.

Formación

• 9–12 years product owner / SFDC experience in enterprise SaaS.
• Experience with SFDC scope: entitlements, master data, renewals, WXP integration.

Responsabilidades

• Define SFDC roadmap aligned with company goals.
• Refine backlog, write user stories, acceptance criteria, and flows.
• Lead agile ceremonies and ensure quality through sign-off on features.

Conocimientos

SFDC domain depth

Backlog management

Agile ceremonies

Stakeholder collaboration

Sales Cloud / Service Cloud

Communication to Directors

Educación

Certified Scrum PO

Herramientas

Salesforce (SFDC)

AppExchange

Descripción del empleo

Job Title : Product Owner

Location : Barcelona, Spain

Work mode : Hybrid (3 days Onsite)

Contract : B2B Contract (6-12 Months)

Product Owner for the SW CRM domain. Owns backlog quality across the SW CRM roadmap as it is defined — spanning entitlements, master data, order management, renewals, and WXP integration touchpoints. This is a generalized req: the specific initiative(s) this PO will drive have not been finalized yet, so the ideal candidate brings broad SFDC domain depth and can flex across whichever priorities land on the roadmap. Translates the Product Manager's roadmap into refined user stories, acceptance criteria, and sprint-ready work. Runs backlog refinement, story writing, demos, retros. Partners with the Solution Architect on design decisions, Delivery Lead on sequencing, and Test Lead on quality. Does NOT cover the Wolf Post Sale SFDC migration — that is owned internally by Eduard Tudoras.

Key Responsibilities

1. Strategy & Product Vision
   Define SFDC Roadmap: align the platform's features and strategic vision with broader company goals (e.G., improving sales conversion rates, reducing customer churn, improving customer service CSAT scores)
   Vendor & Ecosystem Management: evaluate third-party plugins, APIs, and app marketplace tools (e.G., AppExchange) to expand system capabilities cost-effectively
   Value & ROI Measurement: track KPIs such as system adoption rates, workflow automation savings, pipeline accuracy, and customer resolution times to quantify platform ROI
2. Backlog Management & Sprint Execution
   Backlog Prioritization: create, maintain, and prioritize the product backlog based on business value, technical effort, and user dependencies
   User Story Creation: write detailed user stories, acceptance criteria, and process flows for developers, admin teams, and system architects
   Agile Ceremonies: participate actively in sprint planning, daily standups, backlog grooming, sprint reviews, and retrospectives
   Acceptance & Validation: test and sign off on completed features prior to product releases to ensure quality and specification compliance
3. Stakeholder & Cross-Functional Collaboration
   Requirements Gathering: act as the main intake point for feature requests from Sales, Marketing, Customer Success, Finance, and IT
   Conflict Resolution: balance competing departmental demands and establish clear prioritization criteria
   Change Management: work with enablement teams to create training materials, document platform changes, and manage communication around updates
4. User Adoption & Operational Excellence
   Workflow & Process Optimization: audit existing business processes to remove friction, automate routine tasks, and standardize lead-to-cash or support ticket lifecycles
   Drive Platform Adoption: monitor active user metrics, identify low-adoption departments, and introduce training initiatives to improve software utilization
   Feedback Loops: establish structured mechanisms (surveys, user groups) to collect ongoing feedback from end-users on platform usability
5. Data Architecture, Governance & Compliance
   Data Quality & Integrity: maintain data cleanliness standards, deduplication logic, validation rules, and data hygiene schedules
   System Integration Oversight: coordinate with enterprise architects to ensure seamless data flows between SFDC and the surrounding tech stack (ERP, marketing automation, customer support portals, data warehouses)
   Security xbhjioe & Compliance: enforce role-based access control (RBAC), field-level security, and regional compliance requirements (e.G., GDPR, CCPA)

Required Experience & Skills

• 9-12 years Product Owner / SFDC product experience in enterprise SaaS environments certified Scrum PO preferred
• Deep, hands-on SFDC platform expertise spanning: Funnel / Forecasting Renewals Entitlements Master Data WXP (Partner/Subscription ecosystem)
• Broad domain flexibility comfortable ramping quickly on whichever SW CRM initiative the roadmap assigns
• Deep hands-on with Salesforce (Sales Cloud Service Cloud flows configuration data model)
• Delivered 2+ full PI cycles with measurable outcomes at ART level
• Strong written and verbal communication comfort presenting to Director+ audience
• Comfortable coordinating across distributed global teams (EMEA + AMS) flexible working hours
• Nice to Have HP or Fortune 100 tech industry experience in enterprise CRM/SFDC product organizations SAFe PO/PM CSPO SFDC Platform certifications Familiarity with the HP CRM ecosystem — Post Sale support processes entitlements order management domains