Product Manager - Customer Onboarding

Super; Madrid; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Super is seeking an experienced Product Manager to join their team in Madrid. The role involves managing the product roadmap and working with various teams to deliver top-notch products. Candidates should have over 4 years of experience, strong analytical and problem-solving skills, and a focus on customer needs. The company values diversity and aims to provide unique betting experiences, ensuring compliance and safety standards are met.

Formación

• 4+ years experience as a Product Manager.
• Strong analytical and problem-solving skills.
• Good understanding of technology and agile methodologies.

Responsabilidades

• Contributing to the product roadmap based on customer insights.
• Managing the product backlog and prioritizing initiatives.
• Defining success metrics and using data to measure performance.

Conocimientos

Customer-focused

Data-driven

Analytical skills

Problem-solving

Verbal communication

Written communication

Organization

Descripción del empleo

We are looking for a Product Manager for one of our Player product teams and help achieve our vision of providing unique and entertaining betting experiences to our customers around the world.

What You’ll Be Doing

• Contributing to the product roadmap based on customer insights, data and business needs
• Working with engineering, design, data, compliance and external providers to design and deliver industry-leading products
• Managing the product backlog and prioritizing initiatives based on customer value, business impact and technical feasibility
• Working cross-functionally with partner managers, marketing, designers, customer service and operations teams to deliver product initiatives
• Coordinating product launches and ensuring smooth rollout of new features
• Defining success metrics and using data to measure the performance of product features
• Monitoring product performance in life and iterating based on feedback and data insights
• Maintaining awareness of competitor offerings and industry trends to identify opportunities for improvement

Qualifications

• 4+ years experience as a Product Manager working closely with Engineering teams
• Customer-focused and data-driven with a passion for solving customer problems
• Strong analytical and problem-solving skills with the ability to use data to support product decisions
• Outstanding verbal and written communication skills
• Ability to thrive in a fast-paced, results-driven environment
• Self-motivated, organized and able to manage multiple priorities
• Good understanding of technology and agile development methodologies
• Familiarity with Identity Verification products (KYC, AML) is a plus

Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).

At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives drive better performance.