Product Management Specialist

Vodafone; Madrid; Híbrido; EUR 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Bonus on gross salary

Meal voucher

Flexible hours

Summer schedule

Remote up to 20 days

Health & Life Insurance

Vacation days

Pension plan

Learning platform

Descripción de la vacante

Vodafone is seeking a DLM Product Specialist to support Device Lifecycle Management across markets. You will work with Marketing, Commercial, Operations, and Finance to shape product capabilities, roadmaps, and launches that differentiate Vodafone in the market.

You will contribute to end-to-end customer journeys, collaborate with stakeholders, and ensure alignment with SAFe and LPM governance, driving growth and better customer experiences.

Formación

• Graduate with bachelor’s degree or equivalent.
• Experience in product management and SAFe/Agile methods is preferred.
• Ability to manage P&L and contribute to roadmaps at a global level.

Responsabilidades

• Contribute to a 12-month roadmap aligned with global priorities.
• Capture and translate customer needs into product capabilities.
• Drive end-to-end product delivery with Local Product Managers and SAFe governance.
• Collaborate with marketing, sales, and finance for go-to-market and budgeting.

Conocimientos

Stakeholder management

Product management

SAFe Agile

P&L management

Global market knowledge

Cross-functional collaboration

Communication

Educación

Bachelor's degree

Vodafone graduate or apprentice

Descripción del empleo

Role Purpose

As a DLM Product Specialist, you will support product management for Device Lifecycle Management (DLM). This highly visible role requires experience working effectively with a wide range of stakeholders across Marketing, Commercial & Operations, Group Technology as well as Product Management, GTM and Finance teams in key markets.

About This Role

As a DLM Product Specialist, you will support product management for Device Lifecycle Management (DLM). This highly visible role requires experience working effectively with a wide range of stakeholders across Marketing, Commercial & Operations, Group Technology as well as Product Management, GTM and Finance teams in key markets. This role is integral for developing and managing DLM to drive growth in markets across Large & Multi-National business segments; This is a key product to support Vodafone’s Device as a Service strategy.

Specific Focus on

• Ensure DLM is a competitive and market leading Device as a Service Product
• Work with markets to enhance the product, capturing key requirements for local success and ensuring an effective market engagement process is in place
• CX is a core pillar of success. You will drive an end-to-end customer journey with automated solution, simplicity, digital experiences for an excellent customer experience that gives Vodafone differentiation
• Close working relationship with strategic partners in the solution
• Business case support with realistic assumptions & phasing to deliver successful in-year delivery and future growth. Focus on efficient cost base to ensure markets can benefit from a scale product
• Support Market demand is interlock, and alignment with local market counterparts
• Contribute to Product roadmaps that are defined to meet specific customer, commercial and strategic objectives to expand Vodafone’s leadership position and market share
• Support is provided for customer and sales opportunities to help drive growth, retention and customer satisfaction
• Revenue, profit, customer satisfaction and performance targets are delivered working with the virtual team
• Working closely with technical delivery functions (PPE) via SAFe Agile governance and cadence
• Supporting quarterly PI planning preparation, with feature creation, acceptance criteria, and familiarisation

What You’ll Do

Key accountabilities and decision ownership:

• Contribute to a 12-month roadmap in line with global business and commercial priorities
• Supporting the business commercials, P&L and revenue growth roadmap
• Capture and translate global customer needs into clear product capabilities and features or to optimize existing products
• Focus on ‘product design’ to ensure all E2E requirements are captured including quality, safety, regulatory and sustainability
• Delivery of the product roadmap, ensuring alignment with Local Product Managers. Ensure local market requirements are captured and integration, launch and go-to-market resources and budgets are planned and ring-fenced
• Embrace the SAFe/Agile product delivery to ensure necessary governance, funding and key deliverables are achieved on time and to quality, working with their respective Technical Product Owner selected Agile ceremonies
• Acts as ‘publicist’ for their product to ensure all Local Market Readiness and launch requirements are consistent, scalable and aligned through Local Product Managers and relevant teams (incl. marketing, commercial, sales etc.)
• Identifying/working with product partners and determining how they will support the creation of new products

Who You Are

• Requires particular focus on customers at a global level whilst appreciating any local nuances. Able to manage and understand global customer trends
• Natural ability to represent Product as required
• Drives functional stakeholders to align with their product strategy and requirements. Detailed understand and communicating global product strategy
• Requires ability to track P&L and commercials globally for their product, and own assigned tasks to improve performance
• Excellent product knowledge particularly at a global level. Able to spot global product and technology trends
• Good understanding of key enabling product technologies
• Engages local stakeholders regularly on all aspects of their product and includes their feedback in the key PLCM phases
• Excellent interpersonal skills and strength in collaborative working and customer focus
• The ability to triage across a product and segment mix, ensuring issues are resolved and plans stay on-track
• Skilled in reviewing product performance end-to-end; including market perception, channel ability to sell, channel ability to deliver and service etc. across
• Appropriate experience in participating with and motivating virtual teams and the ability to maintain the right balance between tactical and strategic activity to remain on-top of our game and ahead of our competition
• Awareness of SAFe and LPM governance methodologies and principles. Ideally a certified Product Manager (e.g. POPM and/or IAPMM)

Must have technical / professional qualifications

• Ideal: Graduate, with bachelor’s degree
• Considered: Off-boarding Vodafone graduate or apprentice

Benefits

• Hybrid work model
• Bonus on top of the gross salary
• Meal voucher (Ticket Restaurant), additional to gross salary.
• Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays
• Intensive Summer Schedule during July and August
• Up to 20 days per year of 100% remote work from other locations
• Private Health and Life Insurance for employees
• 25 vacation days, plus December 24th and 31st off
• Optional Pension Plan
• Access to an online learning platform for continuous training

Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.