Product & Growth Associate

Acai Travel Inc; Barcelona; On-site; EUR 28,000 - 46,000; Full time

Job summary

Acai Travel Inc in Barcelona is hiring a Product & Growth Associate to own the customer lifecycle end to end: onboarding new customers, growing existing accounts, and producing materials that explain and sell AcaiDesk.

This entry-level role (0-2 years) offers exposure to product, market, marketing, onboarding and support, working with engineering and customer success to move the business forward.

Qualifications

• 0–2 years of experience; engineering or business degree.
• Native or near-native English.
• Strong analytical ability and fast learner.
• Ambitious with willingness to take responsibility.

Responsibilities

• Onboard new customers and coordinate kickoff with engineering.
• Grow existing customers and identify upsell opportunities.
• Create product documentation, onboarding videos and training guides.

Skills

AI-native

English (native)

Fast learner

Problem solving

Education

Engineering or Business degree

Job description

Product & Growth Associate

Location: Barcelona, Spain
Type: Full-time
Experience: 0-2 years
Reports to: Co-Founder & CTO

About Acai Travel

Acai Travel is transforming the travel industry with AI agents that automate the complex work travel agents handle today, from flight changes to refunds. Our customers include leading Online Travel Agencies (OTAs) and Travel Management Companies (TMCs) that manage thousands of bookings every month. We help them run faster, leaner and with a better traveler experience.

We're backed by Nauta Capital, Amadeus Ventures, and DraperB1 (raised $5M and soon raising a Series A), with ~20 enterprise customers including Kiwi.com, Etraveli, Air Greenland, and Direct Travel. Acai is co-founded by Riccardo Vittoria, who previously built and sold 30SecondsToFly to American Express Global Business Travel, and Pavel Pratyush (ex-Head of Engineering at ManoMano, ex-CTO of Deporvillage, and ex-eBay).

We're a small, global team across New York, Barcelona and Pune, reimagining how travel works behind the scenes in the age of AI. We're drawn to the hardest problems, because for us they're the most fun part of the job. We take them on with genuine curiosity and zero ego, and keep our sense of "OK-ness" whatever the day throws at us.

Explore our work at www.acaitravel.com.

About the Role

We're hiring a Product & Growth Associate to work directly with our Co-Founder & CTO. You'll cover the customer lifecycle end to end: getting new customers live, growing existing ones, and creating the material that explains and sells our new flagship product - AcaiDesk.

This role is for someone early in their career (0-2 years) who is exceptionally sharp, hungry and AI-native. You'll learn the whole business at once, from product and market to marketing, onboarding and support, working alongside engineering and customer success.

What You'll Do

Onboard new customers. Get new accounts live on AcaiDesk: run the kickoff, coordinate setup with engineering, train their teams, and make sure the first weeks go well.

Grow existing customers. Find where customers can get more out of Acai. Work with engineering to build what they need next, and upsell it to them.

Create product documentation. Produce the material that explains and sells the product: documentation, demo videos, onboarding videos and training guides.

What We're Looking For

0-2 years of experience, with an engineering or business degree. Recent graduates are welcome.

Exceptionally smart. You learn fast, think clearly, and get to the core of a problem quickly.

Hungry. You want more responsibility than you're given, and you go and get it.

AI-native. AI is already part of how you work. You use it to get up to speed fast on the product, the market, marketing, onboarding and support.

Native or near-native English.

Why Join Acai

Work directly with a founder. You'll work side by side with our Co-Founder & CTO from day one, across customers, product and go-to-market.

Work that moves the needle. Onboarding, customer growth and product marketing drive our revenue and retention, and you'll be in the middle of all three. As Acai grows, so does your role.

Customers from day one. ~20 enterprise customers, including some of the largest TMCs and OTAs in the world. You'll work with them directly.

Founders who've done it. Our team has built and exited in this space before, with the network and judgment that comes with it.

A team that takes the work, and each other, seriously. Small, senior, global. Low ego, high standards, and a culture that prioritizes growth as a person, not just as an operator.

We welcome applicants from all backgrounds. We have 13 languages, 9 nationalities, and many religions: a diverse global team by nature, not by design.