Principal Digital & Data Performance Excellence Lead

Roche Holding AG; Madrid; Hybrid; EUR 140,000 - 220,000; Full time

Job summary

Roche Holding AG sucht eine/n Principal Digital & Data Performance Excellence Lead. Sie agieren als hands-on interner Berater und Delivery Lead und schlagen die Brücke zwischen digitaler Strategie, Analytics, technischer Umsetzung und operativer Realität.

Sie leiten Transformationen im Pharma Technical Operations-Netzwerk, nutzen Methodik und Agentic AI, um legacy-Modelle durch skalierbare, datengetriebene Lösungen zu ersetzen und geschäftlichen Mehrwert zu realisieren.

Qualifications

• Mind. 8 Jahre Führungserfahrung in digitalen, datengetriebenen Transformationsprojekten.
• Min. 5 Jahre Erfahrung in pharmazeutischen Abläufen und regulierten Bereichen (GxP).
• Ausgeprägte Fähigkeiten in Lean/Six Sigma, Agile/SAFe, Design Thinking & Organisationsentwicklung.

Responsibilities

• Leitung von Transformationsprogrammen mit direkter technischer Umsetzung und gro?em Stakeholder-Einfluss.
• Schaffung skalierbarer digitaler Produkte inkl. Data Governance und AI/Shopfloor-Automatisierung.
• Etablierung von Messgrößen, ROI-Bewertungen und Value Realization.
• Koordination von Change-Management-Strategien und Adoption auf Site-Ebene.
• Sicherstellung von GxP-Compliance und relevanten Regularien (EU AI Act, Annex 11).
• Förderung von Agile Coaching und Aufbau interner Digital-Kompetenzen.

Skills

Leadership auf C-Ebene

Change Management

Stakeholder Communication

Agile/SAFe/Design Thinking

Analytics & Data Literacy

Education

Bachelor- oder Masterabschluss in Wirtschaft, Informatik, Ingenieurwesen oder Life Sciences

Tools

WalkMe

Pendo

AI/ML-Operationen

Job description

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.

Die Position

At Roche, we are committed to delivering life-changing therapies to patients by scaling cutting-edge digital, data, and operational solutions across global operations. As a Principal Digital & Data Performance Excellence Lead, you will act as a hands-on internal consultant and delivery lead - bridging the gap between digital strategy, advanced analytics, direct technical execution, and operational reality. You will join an elite, internal advisory and delivery team within PT Digital and Operational Excellence (PTE). Acting as an internal consultancy, you will serve as a high-impact catalyst for digital evolution across Pharma Technical Operations (PT).

In this role, you will lead high-stakes transformation initiatives across Pharma Technical Operations (PT). Using our structured Methodology (Preparation, Diagnose, Design, Implement, and Sustain), you will combine advanced analytics, Agentic AI-driven process optimization, and behavioral change management to replace legacy operational models with scalable, tech-enabled capabilities. You are an empathetic, outcome-obsessed advisor and strong consultant who bridges strategy and direct hands-on implementation, actively putting solutions into practice, challenging the status quo, and delivering measurable business value.

Core Responsibilities

• End-to-End Program Ownership: Design, build, and implement the scoping, delivery, and value realization of high-impact digital initiatives, ensuring direct, hands-on technical execution and strategic alignment with executive stakeholders, site leaders, and operations-wide roadmaps.
• Digital & Data Product Delivery: Lead the technical scoping and end-to-end deployment of e.g. complex data governance efforts, operational AI/ML models, AgenticAI initiative and shopfloor automation into daily manufacturing routines.
• Value Realization & Diagnostics: Utilize hypothesis-driven diagnostics and quantitative metrics (e.g., yield, cycle time, data integrity) to build compelling business cases and track real-world value acceleration.
• Behavioral Change & Adoption: Partner with OCM leads to design and scale behavioral-based adoption strategies, translating user analytics and behavioral data into product design improvements. Partner with dedicated Principal OCM and Program Leads to ensure technical iterations align with user analytics and overarching governance roadmaps.
• Quality & Regulatory Compliance: Ensure all digital and data interventions strictly adhere to GxP, Data Integrity standards, and emerging global regulations (e.g., EU AI Act, Annex 11).
• Scale & Industrialization: Drive digital initiatives out of "pilot phase" into fully scalable operations-wide digital products integrated across the global operational network.
• Agile Coaching & Capability Building: Coach site process owners and local teams in Agile, Lean, and Design Thinking to build repeatable, long-term internal digital capabilities.
• Knowledge Transfer & Continuous Improvement: Systematize methodologies, digital blueprints, and transformation models across the global network to drive consistent, scalable performance improvements.

Who You Are

You are a hands-on, executive-level transformation leader who thrives at the intersection of complex digital and data technology, human behavior, and large-scale operational environments. You combine deep technical literacy and direct implementation experience with strategic foresight, empathy, and a proven track record of driving change across matrixed organizations. Experience in Change Management and Stakeholder Coaching is as critical as your technical program management expertise. You possess the ability to drive high-stakes execution through both direct technical involvement and cross-functional influence and matrixed leadership.

Qualifications & Expertise:

• Education: Bachelor’s degree in Business Administration, Computer Science, Engineering, Information Systems, Life Sciences, or a related field (Master’s or equivalent preferred).
• Professional Experience: Minimum requirements include:
  • 8+ years of experience leading digital, data, or operational excellence transformations within complex, matrixed environments.
  • 5+ years of experience within pharmaceutical operations, biotechnology, healthcare IT, or highly regulated GxP process industries.
• Technical & Digital Literacy: Solid grasp of operations-wide data architecture, AI/ML operational applications, digital adoption platforms (e.g., WalkMe, Pendo), and shopfloor automation.
• Methodology Mastery: Proven expertise combining Lean/Six Sigma principles with Agile, SAFe, Design Thinking, and Organizational Change Management (e.g., Prosci) frameworks.
• Stakeholder Influence: Exceptional executive communication skills, with a track record of challenging senior leadership, navigating cross-functional resistance, and translating complex technical concepts into clear business cases.

Value & ROI Accountability: Demonstrated capability in defining, modeling, and delivering concrete financial and operational value (e.g., EBITDA impact, yield increase, COGS reduction) via digital & data solutions.

Who We Are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity, and diversity.

What We Offer:

• Impact for Patients: Direct contribution to optimizing the global manufacturing and supply chain operations that bring life-saving therapies to millions of patients.
• High-Visibility Scope: Broad strategic influence across the global Pharma Technical Operations network.
• Growth & Culture: An empowering environment that values psychological safety, flexible hybrid working models, continuous learning, and personal development.

Wer wir sind

Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.

Gemeinsam können wir eine gesündere Zukunft gestalten.

Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.