People Support Specialist - (Hybrid)

Traveltechessentialist; Barcelona; Híbrido; EUR 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Prime Plus membership

Relocation support

Device ownership program

Coursera access

Flexible benefits

Descripción de la vacante

eDreams ODIGEO in Barcelona (Hybrid) seeks a seasoned People Support Specialist to drive the end-to-end employee experience across international sites. You will partner with payroll, HRIS, and IT to integrate AI-driven workflows, ensuring accurate payroll handling, onboarding and offboarding, and compliant data management.

You''ll work in a data‑driven, global team, applying GDPR standards, maintaining records in the HRIS, and using AI tools to streamline requests and improve service levels for

Formación

• University degree in HR, Labor Relations, Business Admin or related field.
• 2+ years supporting European payrolls (incl. Spain) and core employee lifecycle.
• Strong English and Spanish; French/German a plus.
• Advanced Excel; experience with HRIS and AI tools.

Responsabilidades

• Coordinate payroll and employee relations across European locations.
• Manage onboarding, offboarding, documentation, benefits and leave administration.
• Utilize AI tools to streamline responses and improve service levels.

Conocimientos

English

Spanish

HR operations

Excel

AI literacy

GDPR compliance

HRIS

Educación

University degree in HR or related field

Herramientas

HRIS platforms

AI tools

Prompt engineering

Descripción del empleo

People Support Specialist - International (AI-Driven Operations) - (Hybrid)

As you contemplate your future, you might be asking yourself, "What's the next step?" Start your journey with us!

We're seeking an experienced People Support Specialist to join our international People team in Barcelona (Hybrid) to serve as a key operational pillar across our international locations, managing the end-to-end employee cycle while actively contributing to integrating AI and automation into our daily workflows.This isn't just a traditional payroll and admin role; we are looking for a team player who combines solid expertise in European and Spanish HR operations with a strong digital-first mindset. If you're ready to soar, we're ready to take you there.

Why eDreams ODIGEO

We're the world's leading travel subscription platform.

• We pioneered Prime, the first and world's leading travel subscription programme since launching in 2017.
• Millions of Prime members every year across multiple markets. 5 brands: eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo
• This entire Prime experience is powered by a proprietary, industry-leading AI platform that delivers a smarter, hyper-personalised service and comprehensive travel experience globally to its members.
• Diversity is our strength that’s why our eDOers are coming from different nationalities from all continents – 99% permanent contracts

Prime members are subscribed to global travel, gaining access to a comprehensive multi-product offering for all their travel needs—including hotels, rail, flights, dynamic packages and car rental, among others— compounded by industry-leading flexibility features and exclusive, member-only benefits.

What you will do: The Role's Key Responsibilities and Tasks

As an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a People Support Specialist in the People Team you will be in charge of:

1. Next-Gen Payroll & Compliance Support

• Collaborate with local teams and external payroll providers to coordinate payroll and employee relations across assigned European locations.
• Provide monthly operational support and backup coverage for the Spanish payroll cycle (including Social Security, tax alignment, and resolving employee inquiries).
• Ensure compliance with local labor laws, collective bargaining agreements, and regulations across assigned international sites.
• AI Initiative: Work as a team to identify opportunities to implement automated workflows and AI-driven auditing tools that eliminate manual errors in payroll and tax processing.

2. Managing the Employee Lifecycle & Experience

• Drive and manage the full employee cycle, from seamless onboarding and welcoming new starters to supportive offboarding processes.
• Manage employee documentation, benefits, and leave administration (sick leave, maternity/paternity, IT/leaves of absence) with precision.
• Act as a friendly and reliable point of contact for employee queries across international sites and Spain, working closely with HR colleagues to provide timely resolution.
• AI Initiative: Leverage AI tools and automated ticketing systems to streamline response times and deliver an efficient, high-quality experience for all team members during working hours.

3. Data Intelligence & Strategy

• Maintain "Data Excellence" within our HRIS through close teamwork, ensuring all employee records are accurate, up-to-date, and compliant with privacy standards.
• Generate insightful operational reports to support data-driven decision-making across the People Support Team.
• AI Initiative: Utilize predictive analytics and AI tools to track key operational metrics, such as employee turnover trends, request volumes, and process bottlenecks.

What you need to succeed: Good to have

Bring your unique perspective, speak up, and offer disruptive solutions. You'll have the opportunity to learn and grow while making a real impact on our team. Here's what you need to succeed:

• Education: University degree in Human Resources, Labor Relations, Business Administration, or a related field.
• Experience:
  • Proven experience (minimum 2 years) supporting European payrolls (including Spain) and managing the core employee lifecycle (onboarding, new starters, offboarding, and admin).
  • Solid working knowledge of Spanish payroll processes, Social Security management, and local labor legislation in Spain to effectively handle employee queries and serve as an internal backup.
• Team Player: Strong collaborative spirit and interpersonal skills, with a proven track record of working effectively in international and multi-location teams.
• Languages: Full professional proficiency in English and Spanish is required. Mid-to-high proficiency in French or German is highly valued to support our international sites.
• Tech Stack: Advanced Excel skills. Experience working with HRIS platforms and strong AI literacy (familiarity with LLMs, prompt engineering, or AI-integrated HR tools).
• The AI Mindset: A genuine interest in how Artificial Intelligence and automation can optimize HR workflows and eliminate repetitive administrative tasks.
• Compliance & Ethics: Strong awareness of GDPR and a "security-first" mindset when handling sensitive employee data.

Preferred Qualifications

• Experience with Applied AI Tools: Demonstrated comfort using practical AI tools such as Gemini, or other AI-powered assistants.
• Experimentation Mindset: Curiosity and eagerness to explore, experiment with, and integrate emerging AI-driven solutions into workflows.
• AI-Enhanced Problem Solving: Ability to effectively leverage AI tools to streamline processes, and enhance productivity.
• Adaptability and Learning Agility: Enthusiastic about continuously learning and quickly adapting to new AI features and capabilities.

What's in it for you?

The best talent deserves the best benefits

At eDO, we want you to be a part of our success story and great culture.

Here's what we offer:

• A rewarding Compensation package! Prime Plus membership, competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and premium equipment with role-based selection options and device ownership through our equipment lifecycle program when it reaches its refresh cycle.

• Continuous learning to fuel your growth and explore new horizons! Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program.

• Grow opportunities to empower your career and unleash your potential! Personalised career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions.
• Your Well-being is our priority. Embrace Freedom and Flexibility! At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcomes. You'll be able to find the right work-personal life balance that suits you best.
• Work hard, party hard! We believe in having fun and connecting with colleagues! Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices.
• Enjoy a dynamic and healthy environment! Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You'll work in an Agile mindset environment with recognition at our core.

Wanna take a peek into what it's like to work at eDO? Follow us on LinkedIn and discover more about life at eDO!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation.