Paid Ads Manager - Travel

Userguest; España; Vor Ort; EUR 40.000 - 64.000; Vollzeit

Benefits dieser Stelle

Stock options

Zusammenfassung

Userguest, a venture-backed company delivering innovative hotel solutions, seeks an SEM Account Manager to join the EMEA team. You will manage Google Ads campaigns for clients, optimize accounts, and implement SEM best practices while coordinating Facebook campaigns based on client needs.

You will maintain proactive client communication, deliver regular reporting, and act as a trusted advisor on tracking and ecommerce tech. English fluency is essential, with additional languages a plus.

Qualifikationen

• Proven experience in SEM and managing Google Ads campaigns.
• Strong account management and client relationship skills.
• Experience with Facebook ads and conversion tracking.
• Hospitality tech/industry experience is essential.
• Ability to analyze data and translate insights into action.

Aufgaben

• Communicate with clients via phone, email, and video to build relationships and provide support.
• Manage Google Ads campaigns for multiple hospitality clients and optimize performance.
• Run Facebook campaigns aligned with client strategies and goals.
• Set up reporting and regularly review performance with customers.
• Troubleshoot conversion tracking pixels and ensure data accuracy.
• Act as main point of contact and trusted advisor throughout the engagement.

Kenntnisse

SEM

Account management

English

Hospitality tech

Campaign management

Tools

Google Ads

Facebook Ads

Google Tag Manager

Jobbeschreibung

Userguest is a Venture Capital-backed company providing very innovative solutions to independent, boutique, hotel groups and hotel chains. Userguest’s software helps hotels improve their website performance and better convert their visitors into bookings. As Userguest accelerates its growth, we are seeking the ideal candidate join our Account management team – EMEA based. The candidate must have experience in hospitality, account management and mostly search engine marketing (SEM – Google ads and Facebook). Eager candidates will be highly regarded.

Userguest is currently looking for a SEM Account Manager to join our team and work on new exciting projects.

Responsibilities:

• Communicate with customers via phone, email, and video calls to provide support and build long-lasting relationships
• Manage Google Ads campaigns for our clients.
• Optimize existing accounts and implement SEM best practices
• Run Facebook paid campaigns based on customers’ needs and strategies
• Set up regular reporting and strategy calls with customers
• Proficient in setting up and troubleshooting conversion tracking pixels on Google ads and Facebook
• Deliver an exceptional customer experience through proactive engagement, applying companies cs guidelines and best practices
• Act as the main point of contact throughout the customer engagement
• Actively identify customer challenges and suggest better solutions
• Act as a customer’s trusted advisor and partner

Requirements:

• Proficient in English (Secondary language a big plus)
• Self-motivated and comfortable working independently
• Techy profile with a Good understanding of e-commerce technical concepts: tracking solutions, Google tag manager, and website scripts.
• Exceptional organizational, presentation, and communication skills, both verbal and written.
• Experience in hospitality tech and marketing is essential
• Experience running Google ads and Facebook campaigns a MUST

Conditions:

Salary: Very competitive salary (depending on experience) + Stock options