OT Cyber Security Support Specialist

Sonova Group; Alicante; On-site; EUR 42,000 - 62,000; Full time

Job summary

Sonova seeks an OT Cyber Security Support Specialist to safeguard OT environments supporting global manufacturing, combining security administration with monitoring, documentation, and user support.

You will collaborate with Operations, Infrastructure, IT and Engineering in an international setting, developing procedures and training colleagues while rolling out security solutions to foster a strong cyber‑secure culture.

Qualifications

• Completed vocational training in IT, control systems or related discipline.
• 2–5 years of manufacturing experience with IT/OT knowledge.
• Hands-on systems administration, networks and app maintenance.
• Fluent English and ability to travel internationally.

Responsibilities

• Administer and maintain OT security solutions and updates.
• Support daily OT cyber security activities: alerts, vulnerability management, asset inventory, user support.
• Develop and maintain OT security procedures and SOPs.
• Train colleagues on OT security processes and solutions.
• Contribute to OT endpoint detection and firewall policies.
• Collaborate with Operations, Infrastructure, IT and Engineering to promote security culture.

Skills

IT/OT knowledge

OT security principles

English fluency

Manufacturing experience

Systems administration

Education

Vocational IT/Control Systems training

Bachelor’s degree (advantageous)

OT certifications (advantageous)

Tools

IT networks

OT security tools

Firewall policies

Job description

Select how often (in days) to receive an alert:

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

OT Cyber Security Support Specialist

Working within our OT Cyber Security Centre of Excellence, you will help protect the operational technology environments that support Sonova’s global manufacturing operations. You will combine hands‑on security administration with monitoring, documentation, user support and close collaboration across Operations, Infrastructure, IT and Engineering.
In return for your structured approach, technical curiosity and commitment to high-quality work, you will join an international environment where you can deepen your OT cyber security expertise, contribute to the rollout of new security solutions and help build a strong cyber‑secure culture across the organization.

More about the role

• Administer and maintain OT security solutions, including application updates, installation checks and supplier support tickets.
• Support daily OT cyber security activities, including alert management, vulnerability management, asset inventory and user support.
• Develop and maintain practical OT security procedures, standard operating procedures and work instructions for routine security activities.
• Train and support colleagues in the effective use of OT security processes, procedures and solutions.
• Contribute to the creation and maintenance of OT endpoint detection and response and firewall policies.
• Participate in mitigation planning, testing and the rollout of new security solutions and improvements.
• Collaborate across Operations, Infrastructure, IT and Engineering, promoting security awareness and a strong cyber‑secure culture.

More about you

• You have completed vocational training in Information Technology, Control Systems Engineering or a related discipline. A bachelor’s degree and relevant OT certifications would be an advantage.
• You bring approximately two to five years of professional experience in a manufacturing environment, together with knowledge of both IT and OT.
• You have hands‑on experience in systems administration, IT networks and the installation, maintenance or updating of applications.
• You understand OT cyber security principles. Experience with complex IT architecture, manufacturing processes or cyber security projects would be beneficial.
• You work independently and precisely, with a structured, quality‑focused approach and the ability to think across different technical disciplines.
• You communicate fluently in English and can collaborate effectively with technical and non‑technical stakeholders across IT, OT and Engineering.
• You are open‑minded, inclusive, and collaborative, and are willing and able to travel internationally when required.

More about what we offer

As one of the world's leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Recruitment Fraud Warning

We have become aware of fraudulent recruitment activities in which individuals falsely claim to represent Sonova or recruitment agencies acting on our behalf. These individuals may contact potential candidates by email, messaging services or other channels and may offer employment opportunities or recruitment‑related services, such as CV preparation or review, in exchange for payment.

Sonova will never ask candidates to pay fees or make payments as part of our recruitment process. We also do not require candidates to purchase recruitment, CV preparation, training or similar services as a condition of applying for or obtaining employment with us.

Please exercise caution if you receive an unsolicited communication claiming to relate to a vacancy at Sonova, particularly if it requests payment, financial information or other sensitive personal information.

If you are uncertain whether a recruitment communication is genuine, please verify the vacancy through our official careers page or contact us through the contact details published on our website.

Sonova accepts no responsibility for fraudulent communications or transactions made by individuals or organisations falsely claiming to represent us.