Operations Manager End-to-End Solutions

Noatum Maritime; Bilbao; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Permanent contract

Global network access

Visible impact

Flexible benefits

Corporate training

Job summary

Noatum Maritime Services in Bilbao is seeking an Operations Manager to lead end-to-end logistics and service delivery across projects, coordinating with suppliers and internal teams to ensure safety, efficiency, and profitability.

You will oversee compliance, drive process improvements and digitalization, and lead a high-performing team focused on customer satisfaction and operational excellence within a global organization.

Qualifications

• Minimum of 10 years of experience within logistics, breakbulk, project cargo, or related sectors.
• Minimum 2-3 years of experience in a leadership or management role.
• Professional English (spoken and written) - minimum C1 level.
• Strong understanding of end-to-end logistics operations, multimodal transportation, operational planning, and project cargo environments.

Responsibilities

• End-to-End Operations Management: Lead and manage end-to-end operations across all phases of service delivery.
• Project Execution: Ensure projects are delivered safely, on time, and cost-effectively with high service quality.
• Supplier Management: Monitor and manage supplier performance for excellence and efficiency.
• Compliance & Quality Assurance: Ensure compliance with HSE policies, quality standards, and regulations.
• Operational Performance: Track KPIs, service levels, productivity, and profitability; take corrective actions.

Skills

Leadership

Stakeholder management

Problem-solving

Risk management

Communication

Decision-making

Education

Vocational or Bachelor's degree in Logistics, Supply Chain Management, International Trade, Business Administration, or a related field

Job description

Noatum Maritime Services operates as local agents in ports, acting as the eyes and ears on the ground in over 1125 ports across 130 countries. Offering a broad range of Port Services, Commercial Liner Services, Ship Services, and Specialized Services, Noatum Maritime Services supports clients by connecting the dots through their value chain from origin to final site. We serve a diversified client base across the energy, industrial and capital good industries

Noatum Maritime Services differentiates itself through specific domain knowledge, local relationships, understanding of local nuances and risks, and the ability to leverage the assets and scope of services within their broader ecosystem to provide value-added solutions to clients.

The Operations Manager is responsible for leading and optimizing end-to-end operations, ensuring the safe, efficient, and profitable delivery of services. This role oversees operational execution, supplier performance, compliance, and team leadership while driving operational excellence, customer satisfaction, and continuous improvement across all activities.

Key Responsibilities

• End-to-End Operations Management: Lead and manage end-to-end operations, ensuring seamless coordination and execution across all phases of service delivery.
• Project Execution: Ensure projects are delivered safely, on time, and in a cost-effective manner while maintaining high service quality standards.
• Supplier Management: Monitor and manage supplier performance to ensure service excellence, reliability, and operational efficiency.
• Compliance & Quality Assurance: Ensure compliance with HSE policies, quality standards, customer requirements, and applicable regulatory frameworks.
• Operational Performance: Monitor operational KPIs, service levels, productivity, and profitability, implementing corrective actions when required.
• Process Improvement & Digitalization: Foster innovation and support the implementation of digital solutions and process improvements to enhance efficiency and customer experience.
• People Leadership & Development: Lead, coach, and develop a high-performing operations team, driving accountability, performance, talent growth, collaboration, continuous improvement, safety, and customer focus.
• Strategic Leadership: Define and execute operational strategies aligned with business objectives, supporting business growth, strengthening stakeholder relationships, mitigating risks, and enabling informed decision-making to drive long-term business success.

We Offer

• Permanent contract.
• Real responsibility from day one - in Noatum Maritime people are trusted to make decisions, solve problems and take ownership.
• Access to Global organization - local approach backed by a global group, network and assets.
• Visible impact - individual performance impacts the success of the business and the client.
• Access to a flexible remuneration plan (medical insurance, transport…).
• Continuous training in our Corporate University (Learning Platform).
• Being part of a dynamic team with global impact.
• A role with many possibilities for professional and personal growth.

At Noatum, we ensure equality and non-discrimination on the basis of sex, race, religion, disability, age, and sexual orientation in our recruitment processes. Our goal is to make the most of people’s abilities in all their diversity, avoiding any form of discrimination.

• Vocational or Bachelor's degree in Logistics, Supply Chain Management, International Trade, Business Administration, or a related field.
• Professional qualifications in Operations, Logistics, Supply Chain, or Project Management are considered an asset.
• Minimum of 10 years of experience within logistics, breakbulk, project cargo, or related sectors.
• Minimum 2-3 years of experience in a leadership or management role.
• Strong understanding of end-to-end logistics operations, multimodal transportation, operational planning, and project cargo environments.
• Proven experience managing end-to-end logistics operations, complex cargo movements, and project cargo activities.
• Professional English (spoken and written) - minimum C1 level.
• Knowledge of additional languages is considered an advantage.
• Strong track record in leading operational teams and driving operational excellence, focusing on efficiency, quality, continuous improvement, and customer satisfaction.
• Experience managing suppliers, service providers, and multiple stakeholders in dynamic business environments.
• Strong leadership, stakeholder management, problem-solving, risk management, communication, and decision-making skills.