Night Audit (Castillo Hotel Son Vida)

Arabella Golf Resort Mallorca; Palma; Presencial; EUR 18.000 - 28.000; Jornada completa

Descripción de la vacante

Arabella Golf Resort Mallorca in Palma is seeking a Night Auditor to balance and reconcile department ledgers, supervise the night audit in Opera, and prepare hotel operating reports. You will balance end-of-day reports for outlets and ensure accurate posting of transactions.

The role requires experience in Finance or Front Desk, leadership, fluency in English and Spanish (German a plus), willingness to work night shift, and a valid driver’s license; Opera knowledge is beneficial.

Formación

• Experience in Finance or Front Desk/F&B cashiering.
• Leadership and ability to work independently.
• Strong communication in English and Spanish; German a plus.
• Willingness to work night shift.
• Valid driver’s license.
• Guest-focused and service oriented.
• Knowledge of Opera system is a plus.

Responsabilidades

• Reconciliation and completion of all daily Desk Agents' work
• Posting balances to all guest rooms and closing out the day's transactions
• Running accounts receivable reports, providing next day reports to all departments
• Provide guest services during overnight hours
• Attend to guest needs and questions
• Park cars to keep entrance free
• Coordinate with night shift staff to ensure smooth operations
• Responsible for evacuation of the hotel in case of emergency.

Conocimientos

Leadership

English and Spanish language

German a plus

Customer service

Valid driver's license

Opera system knowledge

Educación

High school diploma or equivalent (Finance/Tourism)

Herramientas

Opera system

Descripción del empleo

POSITION PURPOSE

The

POSITION PURPOSE

The Night Auditor is required to audit, balance and consolidate Department ledger accounts, supervise the night audit process in the Opera system and prepare various hotel operating reports as well as balance the end of day reports of the different outlets with the Opera system.

Essential Functions

• Reconciliation and completion of all daily Desk Agents' work
• Posting balances to all guest rooms and closing out the day's transactions
• Running accounts receivable reports, providing next day reports to all the departments, as required.
• Provide guest services to guests during the overnight hours
• Attend to guest's needs and questions as they arise
• Park cars when necessary to keep the entrance free
• Coordinate with other night shift staff to ensure smooth running of the hotel operations
• Responsible for the evacuation of the hotel in case of emergency.

Specific Job Knowledge, Skills And Abilities

• To have previous experience in Finance or Front Desk/Food & Beverage cashiering experience.
• Leadership as well as the ability to work independently, taking initiative.
• Strong communication skills - must be able to speak, read, write and understand English and Spanish, German would be a plus.
• Must be willing to work a night schedule.
• Valid drivers license
• Customer orientation, strong capacity to care of the guest
• Knowledge Opera system will be a plus

education & Experience

High school or equivalent education required (Finance, Tourism).

Three to five years of previous Front Office or Finance department experience in a 5* Hotel preferred.

Leadership as well as the ability to work independently

Must be willing to work night schedule