In this role you will own and deliver Flight Operations Manuals for the A330 MRTT program, ensuring high quality content aligned with directives and user needs. You will lead a team of authors and act as SME on A330 MRTT topics, coordinating with stakeholders across design, test, and operations. The position emphasizes hands-on technical writing, content governance, and ongoing support to maintain mission readiness. This is a chance to shape critical flight operation documentation for a key defence programme.
- Vacation days and additional time off
- Hybrid working model where possible
- Health insurance
- Employee stock options
- Study grants
- Function as product owner, guiding technical discussions with the customer and organization
- Lead and coordinate a team of subcontracted authors to develop and maintain manuals
- Serve as principal SME for A330 MRTT+ topics and supervise content
- Control technical configuration and content, including A330 Neo contributions
- Contribute to technical authoring of manuals through revisions (planned and unplanned)
- Support development/validation/verification of aircraft systems content and assist Training Organization
- Assist operational support activities, including responses to service requests and publication notes
- Develop and execute Project Management Plan with scope, quality, timescales and risk management
- Engage with customers via workshops, webinars, and service visits
- Ensure knowledge retention within TASTO and train others when needed
- Manage products at Publications and Operational Support levels with stakeholders
- Coordinate with Design Office, Flight Test, subcontractors and suppliers
- Travel 3-4 times per year as required
- Align deliverables with program directives and end-user expectations
- Contribute to know-how retention and future-proofing of processes
- Engineering degree or Flight Operations experience
- At least 3 years in Flight Operations Publications or Support
- Team management experience in Flight Operations topics
- Experience as technical author; familiarity with Airbus authoring tools (ADOC, FODM) is a plus
- Knowledge of Airbus Defence and Space military systems in A330 MRTT
- Experience in Flight Operations Support deliverables definition and production
- Excellent negotiation and presentation skills
- Practical problem solving, leadership, and issue identification abilities
- Advanced Spanish and English; French is a plus
- Project management skills; customer-oriented mindset
- Understanding military customer requirements and translating to system functionality
- Desirable: technical authoring with Airbus GOLD, and definition of FO procedures
- Behavioural: strong interpersonal/communication, teamwork, autonomy, proactivity, self-motivation, adaptability
- Willingness to travel 3-4 times per year
- Negotiation
- Presentation
- Leadership
- ADOC (Airbus Flight Operations Documentation Tool)
- FODM (Flight Operations Data / Documentation)
- Airbus GOLD (authoring)