MLOps Engineer - Agentic Platform

Nationale-Nederlanden; Madrid; Híbrido; EUR 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working model

Financial aid for workspace

Flexible working hours

Pension plan

Performance-based bonuses

Health insurance with Sanitas

Wellness Program

Descripción de la vacante

A leading insurance group based in Madrid is looking for an MLOps/SRE specialist to build and productize AI capabilities. The role involves managing CI/CD standards and implementing monitoring systems while ensuring governance and security. Candidates should have hands-on experience with Databricks MLflow and production ML/AI workloads. Benefits include hybrid working, financial aid for home workspace, flexible hours, and wellness programs.

Formación

• 5+ years in MLOps/SRE or platform engineering with production ML/AI workloads.
• Deep experience with Databricks MLflow is highly preferred.
• Design/operation of multi-env releases with approvals and secrets.
• Hands-on with evaluation/monitoring for models/agents.

Responsabilidades

• Own CI/CD standards and environment promotion for models/agents.
• Implement evaluation and monitoring based on MLflow.
• Integrate governance-by-design in all pipelines.
• Operate the Agentic Platform to SLOs.

Conocimientos

MLOps/SRE or platform engineering

Production ML/AI workloads experience

Databricks MLflow

Multi-env releases design/operation

Incident response

Capacity management

Familiarity with Azure and/or AWS

Evaluation/monitoring for models

Comfort with SLOs

Herramientas

ArgoCD

Crossplane

Istio

Knative

Opensearch

Prometheus

Grafana

Descripción del empleo

NN Digital Hub is a subsidiary company of Nationale Nederlanden Group located in Madrid, Spain. We deliver IT services and solutions for the different international Business Units from Nationale Nederlanden Group. Our objective is to create, deliver and maintain insurance product management solutions, as service propositions to enable any agent (linked or direct), machine or company to create and sell insurance products in Europe in an automated way and real time.

Your impact at NN: What you’ll do

Your role is to build and productize AI capabilities — from RAG pipelines to model serving — and deliver them as scalable, governed, and developer-friendly services.

What are the tasks that you’ll perform?

• Own CI/CD standards and environment promotion for models/agents: pipelines, approvals, artifact provenance, immutable releases, and rollback/canary patterns.
• Standardize serving topologies: Databricks serverless vs Kubernetes/Seldon, with clear decision records, SLOs (latency/reliability), and cost/performance guardrails.
• Implement evaluation and monitoring: MLflow-based offline/online evaluation, drift/quality checks, and end-to-end telemetry dashboards for model/agent behavior and costs with all security & compliance basics in mind.
• Integrate governance-by-design: enforce Unity Catalog lineage/policies and capture approvals and evidence in pipelines to support audits and marketplace readiness.
• Operate the Agentic Platform to SLOs: incident response/on-call, capacity planning, cost optimization, post-mortems, and continuous improvement of golden paths.

What do we offer?

Benefits

• We work with a hybrid model
• Starting financial aid so you can equip your work space at home
• Allowance and telework subventions
• Flexible working hours and 2 months of intensive working hours in summer so you can fully take advantage of your time
• We hire a life insurance and a pension plan for all our employees
• We establish objectives bonus as a performance reward
• You can get to the office as you please. We have a free parking lot for cars, motorbikes, electric cars with chargers, and bikes.
• Get to know our flexible retribution facilities such as transport card, nursery checks, health insurance with Sanitas, trainings…
• We care about people. That is why we are involved in society by facilitating volunteer actions and time to all our employees.
• We care about your wellbeing. We have a Wellness Program available.
• We are digital and we love technology. Also, every team works under agile methodology.

Who you are?

• 5+ years in MLOps/SRE or platform engineering with production ML/AI workloads; deep experience with Databricks MLflow is highly preferred and enterprise CI/CD.
• Design/operation of multi-env releases (dev→test→prod) with approvals, secrets, and identity; IaC and cloud networking on Azure and/or AWS.
• Hands‑on with evaluation/monitoring for models/agents; comfort with SLOs, incident response, and capacity/cost management.
• Familiarity with tools like ArgoCD, Crossplane, Istio, Knative, Opensearch, Prometheus, and Grafana.

Nice To Have

• Experience operating Kubernetes/Seldon for model serving and migrating toward Databricks Mosaic when appropriate.
• Familiarity with agentic AI evaluation patterns (task success, tool reliability) and RAG observability (Vector Search health).
• Experience in multi‑cloud operations and cross‑region latency management.
• Working knowledge of Unity Catalog lineage/policies and how they integrate with delivery pipelines and catalogs; ability to produce audit‑ready evidence.

Please send your CVs in English language.

At NN, we believe our strength lies in embracing the full spectrum of humanity. We recognise each person’s uniqueness and contributions which empowers us to succeed as individuals, as teams, and as a company. Diversity, Equity, and Inclusion is embedded in our culture which is guided by our values — care, clear, commit — and supports us in fostering a workplace where everyone feels welcome, respected, and proud to work.