Medical Software Quality Engineer – Complaints

Roche; Sant Cugat del Vallès; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading pharmaceutical company is seeking a Complaint Handling Engineer in Sant Cugat del Vallès, Spain. In this hybrid role, you will handle complaints related to medical software and ensure compliance with quality standards. The ideal candidate should have a degree in a relevant field, strong communication skills in English, and experience in bioinformatics or software support. This position offers a chance to work on impactful projects that directly affect patient lives.

Formación

• Strong communication skills in English (written and spoken).
• Work experience in software-related or bioinformatics and/or support-related functions.
• Understanding of cloud computing platforms and managing on-premise infrastructure.

Responsabilidades

• Accountable for the timely handling of cases according to ISO Quality System requirements.
• Interface with affiliates to communicate quality-related information.
• Analyze data using statistical measures to determine product performance issues.

Conocimientos

Strong communication skills in English

Experience in software-related functions

Ability to read and debug source code

Educación

Degree in bioinformatics, computational biology, biomedical engineering, computer science, or related field

Descripción del empleo

A leading pharmaceutical company is seeking a Complaint Handling Engineer in Sant Cugat del Vallès, Spain. In this hybrid role, you will handle complaints related to medical software and ensure compliance with quality standards. The ideal candidate should have a degree in a relevant field, strong communication skills in English, and experience in bioinformatics or software support. This position offers a chance to work on impactful projects that directly affect patient lives.