Marketing Executive Hotel Alfonso XIII. Tiempo parcial

The Luxury Collection; Sevilla; Sur place; EUR 18 000 - 30 000; Temps partiel

Résumé du poste

The Luxury Collection Hotels & Resorts, part of Marriott International, seeks a Part Time Sales Associate to promote brand awareness and drive revenue through savvy sales techniques. You will upsell enhancements, schedule preview package tours, verify eligibility, and recognize guest appreciation with rewards where applicable.

You will also answer questions about property facilities, maintain professional communication, and support a premium guest experience aligned with Marriott standards.

Qualifications

• High school diploma or GED required.
• At least 2 years work experience.
• English and Spanish required.

Responsabilités

• Promote awareness of brand image internally and externally and use sales techniques to maximize revenue.
• Upsell customers and sell enhancements to create a better Marriott experience or event.
• Encourage guests or callers to schedule preview package sales/tours and explain requirements for attending a sales presentation to potential owners.
• Verify eligibility for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property.
• Determine and give compliments to guests as gifts for patronage (e.g., rewards points, show tickets).
• Answer guest questions about property facilities/services and maintain professional communication.

Connaissances

English language

Spanish language

Formation

High school diploma or GED

Description du poste

Additional Information

Job Number 26130332

Job Category Sales & Marketing

Location San Fernando 2, Seville Sevil 41004, SpainVIEW ON MAP

Schedule Part Time

Located Remotely? N

Position Type Non-Management

Position Summary

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or GED equivalent.


• Related Work Experience: At least 2 years work experience.


• Supervisory Experience: No supervisory experience.


• License or Certification: None


• English and Spanish required

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.