LTA Flight Ops Services Engineer

Airbus SE; Getafe; Hybrid; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Hybrid working model

Life insurance

Health insurance

Employee stock options

Retirement plan

Learning & development opportunities

On-site facilities

Job summary

Airbus Defence and Space in Getafe (Madrid) seeks a Flight Operations Services Engineer to join the Flight Operations Services Team. You will lead end-to-end flight operations solutions, aerodata products, and operational support for military aircraft fleets worldwide, collaborating with suppliers and internal teams.

The role requires a 3–5 year track record in aerospace customer service or flight operations and a strong ability to manage projects, risks, and cross-functional interfaces.

Qualifications

• Bachelor’s or Master’s in Aeronautical/Aerospace Engineering or equivalent.
• 3–5 years of technical aerospace customer services, flight operations or project management.
• Strong interpersonal and stakeholder-management skills; English at C1 level.

Responsibilities

• Deliver core Flight Operations Services and ensure OTQC delivery for global operators.
• Design, integrate and deploy new flight operations service packages for customer needs.
• Define and execute project management plans including scope, budget and KPIs.
• Identify risks and implement mitigation actions across services.
• Coordinate cross-functional interfaces to align services with program objectives.
• Act as technical focal point for tier-1 avionics and data suppliers to ensure SLA adherence.

Skills

Flight operations engineering

Technical project management

Supplier management

Stakeholder management

English (C1)

Education

Aeronautical/Aerospace engineering degree

Job description

Job Description: An opportunity for a Flight Operations Services Engineer has arisen within Airbus Defence and Space, Getafe (Madrid). The selected candidate will join the Flight Operations Services Team within Military Aircraft Customer Support. The department is in charge of delivering critical operational services and data products to military transport aircraft fleets worldwide. The team is multidisciplinary, highly customer-oriented, and operates in close collaboration with global avionics suppliers, engineering design offices, and military air forces. The jobholder will reinforce our services perimeter, taking an active role in the end‑to‑end definition, technical project management, and on‑time/on‑quality delivery of flight ops solutions, aerodata products (NavDB, terrain databases), and operational support.

RESPONSIBILITIES

• Deliver core Flight Operations Services: Lead the On‑Time, In‑Quality, and In‑Cost (OTQC) delivery of operational services and queries resolution for worldwide military operators, including flight performance, mission planning, and aerodata products (NavDB, terrain databases).
• Drive Business Development & Service Design: Design, integrate, and deploy new flight operations service packages tailored to customer needs, directly supporting business growth and operational readiness.
• Lead Technical Project Management: Define and execute Project Management Plans (scope, budget, scheduling, KPIs, and deliverables) balancing cost and quality targets while adhering to aeronautical regulatory standards.
• Manage Program Risks & Mitigations: Proactively identify technical and operational risks across active services and implement structured mitigation action plans.
• Coordinate Cross‑Functional Interfaces: Establish and steer technical collaboration across internal stakeholders (Design Offices, Service Programme Managers, Procurement, Legal) to align services with broader program objectives.
• Supervise External Technology Providers: Serve as the technical focal point for tier‑1 avionics and data suppliers (e.g., Honeywell, Thales, Collins Aerospace, Navblue, GE, Jeppesen) to ensure technical compliance and SLA adherence.

SKILLS

Education: Bachelor’s or Master’s degree in Aeronautical/Aerospace Engineering, Industrial Engineering, or a related technical discipline. Experience: At least 3–5 years of technical experience in aerospace customer services, flight operations, or technical project management within the aeronautical sector. Soft skills: Strong interpersonal and stakeholder‑management skills, ability to pitch value propositions, structured problem‑solving mindset, and agility to thrive in a fast‑paced, multidisciplinary environment. Languages: Advanced / Negotiation level in English (C1 or equivalent), both written and spoken. Technical knowledge: Robust background in flight operations engineering, mission planning concepts, project management methodology (budget, KPIs, scheduling), and technical supplier management. Valuable / Nice to have: Operational or systems knowledge of military transport aircraft (such as A400M or C295), prior experience within Airbus processes/tools, and availability for occasional international travel.

WHICH BENEFITS WILL YOU HAVE AS AN AIRBUS EMPLOYEE?

• Vacation days plus additional days-off along the year.
• Attractive salary.
• Hybrid model of working when possible.
• Collective transport service subject to working calendar/home location.
• Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants.
• On‑site facilities (among others): free canteen, kindergarten, medical office.
• Possibility to collaborate in different social and corporate social responsibility initiatives.
• Excellent upskilling opportunities and great development prospects in a multicultural environment.
• Option to access special rates in products & benefits.

#MYCYM

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Defence and Space SAU

Employment Type: Permanent

------- Experience Level: Professional

Job Family: Customer Flight/Mission & Ops Support

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