Logistics Consultant (SGA/WMS)

Hardis Group; Madrid; Presencial; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

Hardis Group in Madrid is seeking a Warehouse Management Software Consultant (WMS) to join our Supply Chain Solutions department. You will define customer needs, design functional solutions, and lead workshops. The role includes go-live preparation, testing, training, and ongoing deployment support, tailoring the Hardis WMS to client contexts.

Location: Madrid. You will collaborate with implementation teams to ensure successful deployment and alignment with ISO security standards.

Formación

• Understand customer context and define functional perimeters.
• Gather and analyze needs to identify deviations from standard product.
• Explain requirements to the production team and draft detailed specifications.
• Formalize scenarios and tests for Go Live and defect detection.
• Train the customer and assist during the configuration phase and deployment.

Responsabilidades

• Study the customer context (processes, organization, people) to define functional perimeters.
• Collect needs (workshops) and analyze deviations to meet specific requirements.
• Advise the customer and ensure functional consistency across the solution.
• Write general functional analyses and transfer requirements to the production team.
• Train users, support Go Live, and assist during deployment and post‑deployment.

Descripción del empleo

Hardis Supply Chain (ex Reflex Logistics Solutions), Supply Chain software and technology company owned by Hardis Group, is looking for a Warehouse Management Software Consultant (WMS) to join our Supply Chain Solutions department in Madrid.

Our Supply Chain Solutions department offers global solutions to improve your customer's supply chain execution. The Hardis WMS (ex Reflex WMS) modular software package has customers worldwide and consultants such as Gartner position it among the leaders in Europe.

The Solutions Consultant participates in the implementation of software solutions, advises the customer in defining his needs and ensures that the functional solution provided is adapted to them. In collaboration with the implementation teams, the consultant ensures that the software package (Hardis WMS – ex Reflex) is correctly implemented in the specific context of the customer.

Mission

Definition of customer needs and solution design

• You will study the customer context (processes, organization, human context…) to understand the general requirements and define the functional perimeters.
• You will collect the customer’s needs (e.g. by organizing workshops) and analyze them to identify deviations from the standard product and define a solution that meets the specific needs.
• You will advise the customer and accompany him in the decision-making process to maintain functional consistency.
• You will write general functional analyses.
• You explain the customer’s requirements to the production team responsible for functional specifications and contribute to the drafting of detailed functional specifications.

Go Live Preparation

• You will formalize scenarios and tests in order to control the conformity of the developments with respect to the detailed specifications and detect possible anomalies.
• You will perform internal pre-delivery tests and ensure that errors are corrected.
• You will train the customer and accompany him during the configuration phase.
• You will advise the customer on the methodology to prepare the Go Live.

Support during the deployment and follow-up of the client

• You will support the customer during acceptance tests and production deployment tests.
• You will train the users (organization of training sessions, preparation of learning supports).
• You will participate in the beginning of the solution and accompany the customer during the production deployment.
• You will carry out functional audits.
• You will advise the customer and propose solutions for any anomalies that may arise.
• You will contribute to the capitalization work and to the development of offers.
• Study of the functional requirements of the RFPs.
• Support for the sales team (conducting demos, etc.)

Follow the rules and procedures defined by the Information Security Policy (ISP) to ensure information security and data protection, particularly within the framework of ISO 27001 certification.

Profile required

• Design and deliver training for users.
• Know how to structure and write professional documents (technical specifications, functional specifications, procedures, proposals, reports, etc).
• Continuous training in the company's tools
• Professional growth opportunities

Location: Madrid.