Lms & Learning Associate

Marlex People; Madrid; Híbrido; EUR 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid team lunch every week

Descripción de la vacante

Optima is seeking an LMS Consultant Operations Associate to onboard publishers, monitor performance, and ensure trusted data. You’ll work with Business Development, Operations, and Data teams, gaining deep expertise in the programmatic supply chain from day one.

This role offers high ownership, direct revenue impact, and a path to growth as you learn to leverage AI agents for onboarding and automation. Hybrid work from our Barcelona office with weekly team lunches.

Formación

• Strong interest and knowledge of the ad-tech universe.
• Proficiency with office productivity tools; ability to quickly adapt to new software and systems.
• Experience working with publishers is required; experience at a DSS or other demand-side company is a strong plus.
• Proficiency in ad serving platforms.
• Commitment to maintaining confidentiality regarding company and employee information.
• Strong analytical skills; identify trends and make data-driven decisions.

Responsabilidades

• Publisher onboarding & technical integration.
• Own the creation and ongoing maintenance of ads.txt / app-ads.txt files for each publisher.
• Support technical setup of new publishers: ad tags, header bidding configuration, and QA before go-live.
• Account operations; assist with onboarding and CRM data accuracy.
• Support adoption of sales tools and processes across the region.
• Monitor daily performance across multiple publishers against targets.
• Identify underperformance, diagnose root causes and adjust to improve results.
• Troubleshoot delivery and discrepancy issues with internal teams and external partners.
• Audit internal dashboards for data accuracy and completeness; escalate anomalies.
• Produce clear performance reports for publishers and internal stakeholders.
• Surface insights and trends to inform commercial and product decisions.

Conocimientos

Ad-tech knowledge

Office productivity

Publisher experience

Ad serving platforms

Confidentiality

Data analysis

Descripción del empleo

Learning Management System (LMS) Consultant

Embark on an exciting career journey with Optima, recognized as one of the 1000 fastest-growing companies in Europe. We are currently seeking a highly skilled Operations Associate to join our vibrant team.

About Us:

At Optima, we've had a front row seat to the fundamental changes of this industry we know and love. Whether it's a move from third-party data to first-party data, being ahead of the curve in programmatic, and preparing for a new cookieless world, we pride ourselves in removing the hassle. Our publishers can count on revenue streams that are optimized and predictable, so they can continue doing what they do best: inform and entertain global consumers.

Job Description

As an Operations Associate, you\'ll be at the heart of our publisher operations: onboarding new publishers, monitoring performance across our portfolio, and making sure our data — and the decisions built on it — can be trusted.

This is a high-ownership role with direct impact on revenue. You\'ll work daily with our Business Development, Operations, and Data teams, and you\'ll build deep expertise in the programmatic supply chain (SSPs, DSPs, header bidding, ads.txt) from day one. It\'s an ideal entry point for someone who wants to build a career in ad tech.

Responsibilities:

Publisher onboarding & technical integration

Own the creation and ongoing maintenance of ads.txt / app-ads.txt files for each publisher, aligned with their demand stack and DSP requirements

Support technical setup of new publishers: ad tags, header bidding configuration, and QA before go-live

Account operations

Assist the Business Development team with new-publisher onboarding and keep the new-business pipeline data accurate and up to date in our CRM

Support adoption of our sales tools and processes across the region

Performance monitoring & optimization

Monitor daily performance across multiple publishers (impressions, fill rate, CPM, CTR, viewability, revenue) against targets

Identify underperformance early, diagnose root causes, and make or recommend adjustments to improve results

Troubleshoot delivery and discrepancy issues with internal teams and external partners

Audit our internal dashboards regularly to ensure data accuracy and completeness; escalate anomalies quickly

Produce clear, accurate performance reports for publishers and internal stakeholders

Surface insights and trends that inform commercial and product decisions

Required Skills and Qualifications:

Strong interest and knowledge of the ad-tech universe.

Proficiency with office productivity tools; ability to quickly adapt to new software and systems.

Experience working with publishers is required; experience at a demand-side partner or other demand-side company is a strong plus.

Proficiency in ad serving platforms.

Commitment to maintaining confidentiality regarding company and employee information.

Strong analytical skills, identify trends and make data-driven decisions.

Hybrid work model from our Barcelona office. (3 days at the office / 2 days remote)

Real ownership from week one, with structured onboarding and mentorship from senior operators.

A clear growth path.

Front-row exposure to a fast-scaling company working with leading publishers.

Paid team lunch every week.

Founders deserve to spend their time building companies, not dealing with accounting, taxes, payroll, and administrative work.

Kompanion is building the operating system for founders. We combine expert services with proprietary software to manage the operational side of running a company in one connected experience.

Technology and AI are at the core of everything we do. Our ambition is to make our specialists radically more efficient and rigorous, while giving founders the visibility and control they need to focus on growing their business.

About the Opportunity

We\'re looking for a junior, technically-minded Operations Associate to own client onboarding at Kompanion, and then rebuild it around AI agents.

Onboarding a new client today involves real, hands-on work: collecting documents, configuring systems, coordinating with our accounting team, chasing information, entering data across tools. Your first job is to run that process yourself, by hand, for real clients, until you know every step, every edge case, and every bit of friction from the inside.

Once you know it cold, your real mission starts: use AI agents to make onboarding as fast and effortless as possible. We\'re not looking for a couple of scripts around the edges; we want onboarding rebuilt around agents that handle the repetitive, well-defined steps end to end, so a human only steps in for judgment calls and exceptions.

You don\'t need prior experience in accounting or operations. We\'re looking for someone recently out of university (or with up to ~2 years of experience) who is organised and reliable enough to run a real client process, and technical enough to turn what they learn into working agents.

What You\'ll Be Doing

• Run client onboarding by hand first, guiding real clients from kickoff to fully live on Kompanion, following and refining our existing playbook until you know it inside out.

Design and build AI agents that take over the repetitive, well-defined parts of onboarding: gathering documents, validating data, configuring systems, following up with clients, updating our internal tools.

• Measure and improve relentlessly: track how long onboarding takes and where it breaks down, then drive both down step by step as you roll out agents.
• Coordinate across teams, working with clients directly and with our accounting and product teams to unblock the cases your agents can\'t yet handle.
• Feed learnings back, surfacing friction and edge cases from real onboardings to Ops and Product, and deciding what\'s worth automating next.

What You\'ll Need

• Recently graduated or up to ~2 years of experience; this is a junior role and we\'ll teach you the operational and accounting context you need.
• A technical background or clear technical aptitude: studies in Computer Science, Engineering, Data, or similar, or self-taught with something to show for it (projects, a GitHub, agents or automations you\'ve built).
• Genuine interest in building with AI agents (Claude, GPT, or similar): a personal project counts for more than a certificate.
• Excellent organisation and follow-through: you can run a real process by hand, carefully, before you automate it.
• Strong client communication: clear, professional, and reassuring even when things get messy.
• Basic comfort with code or scripting (Python is a plus) and/or agent/automation tools (Zapier, Make, n8n, or similar).
• Fluent Spanish, Catalan and English are required.

Nice to Have

• Experience calling LLM APIs or building simple agent workflows (even a toy project).
• Exposure to APIs and simple integrations (calling an API, parsing a webhook, connecting two tools).
• Experience with spreadsheets/data beyond basic formulas (Google Sheets/Excel + scripting or Apps Script).
• Curiosity about fintech, accounting, or tax, even without formal background in it.

We\'re a start-up and value ownership, autonomy and growth. This role offers direct exposure to founders and the opportunity to impact product and operations strategies.